Bilingual Spanish Customer Service Representative

Join Our Bilingual Spanish Customer Service Team! We offer a competitive starting salary between $37,000 - $40,000 per year ($18.00 - $19.25 an hour), including an onsite differential and a language differential, plus bonus opportunities! We're excited to invite you for walk-in applications on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Come visit us at our location at 7810 E Escalante Blvd. and have an opportunity to apply and interview on the spot. What Will You Do as a Bilingual Spanish Customer Service Representative? In a vital role within the thriving insurance industry, you will assist by taking inbound calls from warm leads or existing policyholders. Your goal will be to understand their needs and provide exceptional customer experiences, facilitating peace of mind through our insurance solutions. Duties and Responsibilities: Engage with callers to identify their insurance needs through effective consultation. Educate customers about our insurance products and identify opportunities for additional sales. Utilize provided resources to communicate coverage options accurately and effectively. Resolve customer inquiries related to insurance and service issues through analysis and problem-solving. Build relationships and provide customized assistance to every caller, recognizing their unique circumstances. As a Bilingual Spanish Customer Service Representative, you will enjoy: Full-time hours with a stable 40-hour work week. Job stability with a company that has been in business since 1936. Paid Time Off to prioritize your well-being. Comprehensive Medical, Dental, and Vision Insurance with premium support. Tuition Reimbursement to help you achieve your educational goals. A lucrative Referral Program for bringing in new talent. Career Growth opportunities, as we promote from within! Annual Performance Reviews to reward your contributions with potential raises. At Afni, we are committed to providing equal employment opportunities to all qualified individuals. We base our employment decisions on personal capabilities and qualifications, free from discrimination based on race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. Qualifications to Become a Bilingual Spanish Customer Service Representative: Minimum six months of experience in a service or sales environment. Ability to thrive in a fast-paced environment. Strong multitasking and effective time management skills. Proficiency in both written and verbal communication in Spanish and English. Basic computer skills. Requirements: Must be at least 18 years old. Must possess a GED or High School Diploma. Must be legally authorized to work in the United States.