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SSP America

Shift Supervisor

SSP America, Tampa, Florida, us, 33646

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Great Pay $20.00 per hour (Depending on Experience)

Great Benefits

Referral Bonuses

2 Weeks PTO (Paid Time Off)

Great AdvancementOpportunities

We are food travel experts from SSP America. We are passionate about bringing cool, authentic restaurants

to airports that represent a taste of place.

SSP America operates several restaurants throughout the Tampa International Airport located in Tampa, FL. Our restaurants include: Hard Rock Cafe, Ducky's, Bella's Cafe, Buddy Brew, Liquid Provisions, Square 1, Yogurtology, Bavarro's, Cafe con Leche, Goody Goody, Louis Pappas, and Ulele.

At SSP America, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles.

Our Shift Supervisors are experts at a few things:

Having warm, friendly smiles

Respecting our customers

Leading a shift to ensure all operational standards are met or exceeded

Providing support and coaching to our teams

Here are a few things you can expect as a Food Service Worker at SSP America:

Greet guests in a courteous and friendly manner

Run shifts according to SSP standards and operating procedures

Train new hires on operational standards and processes

Complete opening, on-going, and closing checklists as required

Provide support, coaching and direction to team to deliver business goals

Other duties as assigned

Skills and Other Requirements

High School Diploma or equivalent

Minimum of 6 months of experience in the food & beverage industry

Full Service and/or Quick Service restaurant experience, preferred

Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

Excellent written and verbal communication

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.