Arizona State University
International Student Services Coordinator
Arizona State University, Tempe, Arizona, us, 85285
Job Profile:
Outreach Analyst 2
Job Family: Outreach Programs
Time Type: Full time
Max Pay - Depends on experience: $48,000.00 USD Annual
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary: Develops community outreach program activities and coordinates program fundraising to promote stable and productive relationships between the university and local community.
Job Description:
Position Salary Range: $46,000 - $48,000 per year; offer dependent on experience
Provides operational and immigration support to the International Students and Scholars Center (ISSC) Front Desk Team, coordinating administrative duties and special projects, which require a thorough knowledge of a complete, complex and specialized function.
Essential Duties: Coordinates materials and personnel to provide administrative support for the immigration needs of the ISSC while serving as a liaison between advising area and the front desk area. Provides additional oversight of the ISSC Student Worker Program including hiring, scheduling and creating/updating training materials. Completes office/administrative processes, tasks and projects that require a knowledge of immigration regulations pertaining to international students. Provides excellent customer service to students and scholars via in-person, telephone and electronic inquiries and records from a variety of sources (email, Salesforce, PeopleSoft, Sunapsis) on general matters in accordance with established guidelines and policies. Assesses and makes recommendations for improvements and office organization of the Front Desk area. Coordinates meetings and seminars as directed, arranging logistics and ensuring appropriate communications. Collaborating with other academic units and teams throughout the university to facilitate comprehensive international student support Order office supplies and track and maintain inventory of supplies. Oversight of I-9 team and process within department. Maintains complex filing and record-keeping systems while maintaining confidential information in working with student, faculty, and scholars. Work on special projects as requested by Supervisors and other duties as assigned. Desired Qualifications:
Demonstrated knowledge of immigration regulations for international students and scholars. Demonstrated knowledge of office procedures and administrative practices and principles. Experience working in a high-volume customer service environment in a higher education setting, and with diverse populations. Experience in creating and maintaining complex filing and record keeping systems. Experience in working with confidential documents and sensitive data. Experience using an online database such as Sunapsis, Salesforce, or any similar databases. Experience Using MS Office applications (Word, Excel, Outlook). Experience in prioritizing calendars and arranging meetings. Evidence of effective communication skills. Working Environment:
Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts. Evidence of effective communication skills.
Department Statement:
The International Students and Scholars Center is one of several departments comprising the Division of Enrollment Services which utilizes a variety of strategies to enroll and support a varied student population representative of Arizona State University's vision.
The International Students and Scholars Center is comprised of a staff of trained experts, versed in the details and requirements of academic and employment-based programs, who provide visa and immigration advice and support to visiting students and scholars. These services include oversight of visa programs, planning and coordinating orientations for the international students, and assisting with visa and immigration for new students, staff, and scholars.
Arizona State University currently enrolls over 8,000 international students from 130 countries and each year hosts nearly 700 international faculty and scholars. The office working collaboratively with academic and administrative units implements a shared institutional vision of expanded international study, global awareness and comprehensive internationalization to enhance the overall experience of international students and scholars at ASU.
ASU offers an array of employee benefits, including reduced tuition for employees, their spouses and dependents; competitive rates for health and life benefits; a wellness program; disability and leaves program (vacation, sick, and family); paid holidays; and retirement programs. Visit for further details, as well as to view ASU President Crow's video on what ASU has to offer employees.
Mission A globally minded team providing comprehensive support, advisement and advocacy for ASU international students, scholars and faculty, while maintaining the highest standard of integrity and immigration compliance to ensure that ASU continues to be a top choice for the international academic community.
Vision To fashion an international campus environment that welcomes and supports citizens from around the world, who are then inspired to create, collaborate, and catalyze the community around common values that synthesize new opportunities to transform global citizenship.
Driving Requirement: Driving is not required for this position.
Location: Campus: Tempe
Funding: No Federal Funding
Instructions to Apply:
Current Employees and Students should apply directly within
Workday
using the Jobs Hub. Use this link and log in using SSO: $9925/9925$12202.htmld
To be considered, your application
must
include
all
of the following attachments:
Cover letter Resume/CV
Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.
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We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.
ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at .pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit .
Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement: A fingerprint check is not required for this position.
Job Family: Outreach Programs
Time Type: Full time
Max Pay - Depends on experience: $48,000.00 USD Annual
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary: Develops community outreach program activities and coordinates program fundraising to promote stable and productive relationships between the university and local community.
Job Description:
Position Salary Range: $46,000 - $48,000 per year; offer dependent on experience
Provides operational and immigration support to the International Students and Scholars Center (ISSC) Front Desk Team, coordinating administrative duties and special projects, which require a thorough knowledge of a complete, complex and specialized function.
Essential Duties: Coordinates materials and personnel to provide administrative support for the immigration needs of the ISSC while serving as a liaison between advising area and the front desk area. Provides additional oversight of the ISSC Student Worker Program including hiring, scheduling and creating/updating training materials. Completes office/administrative processes, tasks and projects that require a knowledge of immigration regulations pertaining to international students. Provides excellent customer service to students and scholars via in-person, telephone and electronic inquiries and records from a variety of sources (email, Salesforce, PeopleSoft, Sunapsis) on general matters in accordance with established guidelines and policies. Assesses and makes recommendations for improvements and office organization of the Front Desk area. Coordinates meetings and seminars as directed, arranging logistics and ensuring appropriate communications. Collaborating with other academic units and teams throughout the university to facilitate comprehensive international student support Order office supplies and track and maintain inventory of supplies. Oversight of I-9 team and process within department. Maintains complex filing and record-keeping systems while maintaining confidential information in working with student, faculty, and scholars. Work on special projects as requested by Supervisors and other duties as assigned. Desired Qualifications:
Demonstrated knowledge of immigration regulations for international students and scholars. Demonstrated knowledge of office procedures and administrative practices and principles. Experience working in a high-volume customer service environment in a higher education setting, and with diverse populations. Experience in creating and maintaining complex filing and record keeping systems. Experience in working with confidential documents and sensitive data. Experience using an online database such as Sunapsis, Salesforce, or any similar databases. Experience Using MS Office applications (Word, Excel, Outlook). Experience in prioritizing calendars and arranging meetings. Evidence of effective communication skills. Working Environment:
Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts. Evidence of effective communication skills.
Department Statement:
The International Students and Scholars Center is one of several departments comprising the Division of Enrollment Services which utilizes a variety of strategies to enroll and support a varied student population representative of Arizona State University's vision.
The International Students and Scholars Center is comprised of a staff of trained experts, versed in the details and requirements of academic and employment-based programs, who provide visa and immigration advice and support to visiting students and scholars. These services include oversight of visa programs, planning and coordinating orientations for the international students, and assisting with visa and immigration for new students, staff, and scholars.
Arizona State University currently enrolls over 8,000 international students from 130 countries and each year hosts nearly 700 international faculty and scholars. The office working collaboratively with academic and administrative units implements a shared institutional vision of expanded international study, global awareness and comprehensive internationalization to enhance the overall experience of international students and scholars at ASU.
ASU offers an array of employee benefits, including reduced tuition for employees, their spouses and dependents; competitive rates for health and life benefits; a wellness program; disability and leaves program (vacation, sick, and family); paid holidays; and retirement programs. Visit for further details, as well as to view ASU President Crow's video on what ASU has to offer employees.
Mission A globally minded team providing comprehensive support, advisement and advocacy for ASU international students, scholars and faculty, while maintaining the highest standard of integrity and immigration compliance to ensure that ASU continues to be a top choice for the international academic community.
Vision To fashion an international campus environment that welcomes and supports citizens from around the world, who are then inspired to create, collaborate, and catalyze the community around common values that synthesize new opportunities to transform global citizenship.
Driving Requirement: Driving is not required for this position.
Location: Campus: Tempe
Funding: No Federal Funding
Instructions to Apply:
Current Employees and Students should apply directly within
Workday
using the Jobs Hub. Use this link and log in using SSO: $9925/9925$12202.htmld
To be considered, your application
must
include
all
of the following attachments:
Cover letter Resume/CV
Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.
Need help finding the right job?
We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.
ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at .pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit .
Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement: A fingerprint check is not required for this position.