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Goodwill Industries

WFD Programs Specialist - Employment

Goodwill Industries, Battle Creek, Michigan, United States, 49014

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Description

Purpose or General Objective:

Design, develop, deliver, and evaluate job development/employment readiness services to help program participants prepare for, obtain, and maintain gainful employment.

Essential Duties/Responsibilities: Design, develop, and deliver quality job development/employment readiness support services that help program participants prepare for, obtain, and maintain gainful employment. Actively recruit and enroll individuals who are unemployed, underemployed, and/or exploring careers and help them achieve career goals. Maintain, through networks, a current list of employment opportunities and share that information with individuals seeking employment. Actively engage employers and maintain an actionable network and database reflecting employment opportunities in an identified service area. Actively engage and collaborate with personnel representing employers, secondary and postsecondary education institutions, and workforce development providers to identify, understand and remove barriers to employment. Provide employment skills assessments, resume and cover letter writing, job search, interviewing, and interpersonal /soft skills needed to participate in community partner engagements and ultimately secure and maintain gainful employment. Timely and accurate entry, management, and reporting of participant case records through the utilization of Efforts to Outcomes (ETO) database. Represent Goodwill in a professional and dignified manner. Collaborate efficiently with team members to support participant success. Actively participate in opportunities for professional development. Collaborate with and support WFD team members to achieve goals. Ensure that all practices are compliant with CARF accreditation standards. Provide necessary program coverage in the absence of VP WFD. Perform other duties as assigned. Expected Results:

Develop a network of area businesses that understands how GICMH can benefit their organization and provide work experiences for GICMH participants. Placement of participants into services and/or jobs that meet their individual needs. Established performance goals are met or exceeded. Requirements

Required Skills/Abilities:

Strong initiative, cordiality, punctuality, and dependability. Strong community engagement and outreach skills. Strong analytical and critical thinking skills. Proficiency with Microsoft Office Products, including Word, Excel, PowerPoint, and Outlook, Google products, remote conferencing, and related software. Must work a flexible schedule, including occasional nights and weekends. Must demonstrate high ethical standards, sound judgment, integrity, and the ability to handle confidential and private information in a secure and professional manner. Positive, helpful, and professional interpersonal and customer service skills. The ability to process information, act independently, and take initiative where appropriate. Excellent verbal and written communication skills. Excellent organizational skills and diligence. Demonstrated ability to work independently and within multi-discipline teams. Ability to produce highly accurate work. Strong knowledge in financial asset building through employment, financial services, and products. Experience working with persons with disabilities and other barriers to employment preferred. A valid Michigan driver's license with a driving record in compliance with Goodwill of Central Michigan's Heartland, Inc. insurance carrier requirements. Applicant must have reliable transportation with appropriate insurance coverage. Education and Experience:

Bachelor's degree required - experience may be substituted for education on a case-by-case basis. Two years of work experience in workforce development, employment services, or related fields. Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times.