Robert Half
Robert Half is hiring: Customer Service Representative in San Luis Obispo
Robert Half, San Luis Obispo, CA, US, 93401
Job Description
Job Description
We are looking for a dedicated Customer Service Representative to join our team in San Luis Obispo, California. This Contract-to-permanent position offers an exciting opportunity to support our sales teams while ensuring exceptional service to customers. The ideal candidate will demonstrate strong organizational skills and a commitment to upholding our values of integrity, quality, and customer focus.
Responsibilities:
• Assist customers at the sales counter throughout the purchasing process, ensuring a seamless experience.
• Generate and manage various reports, including order entry, invoicing, credits, and monthly reconciliations.
• Conduct stock checks and confirm material availability to meet customer and sales team needs.
• Prepare and organize samples for customers and sales representatives, ensuring inventory is always adequately stocked.
• Maintain an organized and well-stocked sales office area, ensuring it remains free of clutter.
• Attend in-house sales meetings as required to stay updated on team objectives and strategies.
• Complete necessary paperwork and maintain structural job files for accurate record-keeping.
• Provide administrative and operational support to the Sales staff and Sales Manager as needed.
• Participate in safety meetings, adhering to all company and regulatory safety guidelines, and promptly report hazardous conditions.
• Ensure reliable attendance and availability for overtime work when necessary to meet business demands.• Proven experience in customer service roles, preferably in a call center or sales environment.
• Proficiency in handling order entry and managing customer inquiries effectively.
• Strong communication skills, with the ability to answer inbound and outbound calls professionally.
• Familiarity with generating and interpreting sales reports.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Detail-oriented with excellent organizational skills.
• Commitment to adhering to safety regulations and company policies.
• Availability to work overtime when required to meet business needs.
Responsibilities:
• Assist customers at the sales counter throughout the purchasing process, ensuring a seamless experience.
• Generate and manage various reports, including order entry, invoicing, credits, and monthly reconciliations.
• Conduct stock checks and confirm material availability to meet customer and sales team needs.
• Prepare and organize samples for customers and sales representatives, ensuring inventory is always adequately stocked.
• Maintain an organized and well-stocked sales office area, ensuring it remains free of clutter.
• Attend in-house sales meetings as required to stay updated on team objectives and strategies.
• Complete necessary paperwork and maintain structural job files for accurate record-keeping.
• Provide administrative and operational support to the Sales staff and Sales Manager as needed.
• Participate in safety meetings, adhering to all company and regulatory safety guidelines, and promptly report hazardous conditions.
• Ensure reliable attendance and availability for overtime work when necessary to meet business demands.• Proven experience in customer service roles, preferably in a call center or sales environment.
• Proficiency in handling order entry and managing customer inquiries effectively.
• Strong communication skills, with the ability to answer inbound and outbound calls professionally.
• Familiarity with generating and interpreting sales reports.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Detail-oriented with excellent organizational skills.
• Commitment to adhering to safety regulations and company policies.
• Availability to work overtime when required to meet business needs.