Ventfitness is hiring: Customer Service in Town of Niskayuna

Passion / Integrity / Professionalism / Customer Service

Are you a People Person?

Our customer service team is responsible for being the first point of contact for new and existing members. The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members' experience while at the club. Our team members are fully versed on club operations and services and have one of the busiest positions in the club.

Attention to detail, professionalism, and passion are key attributes of the ideal candidate. In addition to greeting and interacting with members, our customer service team:

1. Serves protein shakes
2. Operates the cash register
3. Assists with member tours and questions
4. Enrols members in fitness classes and sessions
5. Handles incoming phone calls
6. Assists with cleaning in our facility

Team members in this position are typically cross-trained to perform many different functions. Prior experience in a fast-paced retail business is helpful. Fitness-minded individuals are encouraged to apply. This position provides opportunities for advancement into personal training, group exercise instruction, and management.

EOE

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