Customer Service Representative Job at TWO MEN AND A TRUCK® in Northbrook

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Join to apply for the Customer Service Representative role at TWO MEN AND A TRUCK

TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

• NO COLD CALLING! Our Customer Sales Representatives work hard to produce accurate estimates and thorough schedules to maximize the business.
  
  
  

What We Offer

• Starting pay: $18 per hour + commissions! (Our Sales Reps typically earn $25+ per hour)
• All inbound sales leads – NO COLD CALLING!
• Bonuses and incentives based on great performance!
• Medical and 401(k)
• Full-time work
  
  
  

Who We're Looking For

• No experience necessary – will train all applicable skills!
• Excellent customer service skills (friendly, courteous and helpful)
• Strong team player who works productively with a wide range of people and personalities
• Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
• Exceptional organization and time management skills
• Ability to analyze and solve problems effectively
• Must be willing to submit to pre-employment background check and drug screen
  
  
  

Responsibilities

• Provide outstanding customer service on all calls and inquiries submitted online
• Recommend/sell moving services and products based on cost, availability and customer specifications
• Input information into internal move software to provide accurate moving estimates and schedule moves
• Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
• Utilize your sales expertise to secure critical sales
• Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
• Prepare move-related paperwork and documents
• All other duties as assigned
  
  
  

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Northbrook, Illinois. The employer at this location is TMT Chicagoland, LLC.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Truck Transportation

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