WorkPath Partners is hiring: Customer Service Representative in Town of Texas

Join to apply for the Customer Service Representative role at WorkPath Partners

1 day ago Be among the first 25 applicants

Join to apply for the Customer Service Representative role at WorkPath Partners

We are seeking a motivated and detail-oriented Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent customer support by handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner
• Provide accurate information about products, services, policies, and procedures
• Resolve customer concerns and complaints efficiently, escalating complex issues when necessary
• Maintain detailed and accurate records of customer interactions using internal systems
• Follow up with customers to ensure resolution and satisfaction
• Collaborate with team members and other departments to improve the overall customer experience
• Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores
  
  

• High school diploma or equivalent (Associate or Bachelor's degree a plus)
• 1+ years of customer service or related experience preferred
• Strong communication, interpersonal, and problem-solving skills
• Proficiency in basic computer applications and ability to learn new software
• Ability to multi-task and manage time effectively in a fast-paced environment
• Empathetic, patient, and able to remain calm under pressure

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at WorkPath Partners by 2x

Get notified about new Customer Service Representative jobs in Texas, United States.

Austin, TX $57,000.00-$62,000.00 6 days ago

Houston, TX $27,600.00-$34,500.00 2 weeks ago

Richardson, TX $70,000.00-$85,000.00 9 hours ago

Specialist Customer Experience Information US

Houston, TX $50,000.00-$65,000.00 1 week ago

Customer Service Consultant - Houston, TX - $19.25/hr (Hybrid)

Willis Service - Customer Service Assistant - Part-Time

Customer Care Specialist I - Payment Support

Call Center Customer Service Representative

Customer Experience Analyst Lead (Customer Support)

Austin, TX $110,000.00-$158,000.00 6 days ago

Customer Service Representative (TX/ID/NV)

Austin, TX $61,000.00-$67,000.00 2 weeks ago

Houston, TX $62,000.00-$68,000.00 1 week ago

Houston, TX $3,500.00-$3,800.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.