Customer Service Representative Job at ModWash in Toms River

ModWash is an express car wash committed to quality service, professional car care, and positively impacting our communities. We believe that with every wash, we deliver something special. Driving a clean car feels good, and we aim to spread that feeling of pride in every community we serve.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Toms River, NJ. The Customer Service Representative will be responsible for assisting customers, providing exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks include greeting and assisting customers, addressing customer inquiries and concerns, and maintaining a positive and friendly atmosphere at the car wash.

Qualifications

• Customer Service, Customer Support, and experience in Customer Satisfaction
• Skills in enhancing Customer Experience and working with Customer Service Representatives
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced environment and handle multiple tasks
• Prior experience in a customer service role is a plus
• High school diploma or equivalent is required

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Industry: Consumer Services