DXP Enterprises, Inc. is hiring: Customer Service Representative in Hopkinton

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Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/

Hopkinton, MA Industrial Metal Working Distributor looking for an Inside Sales CSR to maintain an established customer base while promoting growth in conjunction with an outside sales rep. (This is not a telemarketing position)

Enjoy communicating with Customers, Vendors, and internal team members. Attention to detail and strong problem-solving skills are a must.

Responsibilities of the Customer Service Representative include, but are not limited to:

• Process customer orders by quoting product prices, delivery specifications, and by offering substitute products where appropriate.
• Assisting Outside Sales Personal as they establish new business along with maintaining and growing current customer base.
• Able to identify transaction that are a priority for Outside Sales Reps and/or customers.
• Manage a defined customer base while working to establish & maintain strong customer relationships.
• Willing to assist other team members to ensure all customer’s needs are met in a timely manner.
• Assist management in customer reporting to ensure quality service is being provided while recognizing changes in customer purchasing behavior.
  
  

Qualifications of the Customer Service Representative include, but are not limited to:

• Knowledge of the industrial supply industry, CNC metalworking, abrasives, B&PT, and / or safety is a plus.
• Passion for accuracy and customer service is a requirement.
  
  

#zrmp

Additional Information

Physical Demand: N/A.

Working Conditions: Office.

Training/Certifications: N/A.

Shift Time/Overtime: Monday - Friday, 8:00am - 5:00pm.

Travel: N/A.

Education: High School diploma or GED.

Location: USA:MA:Hopkinton

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).

Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wholesale

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