Medix Infusion is hiring: CUSTOMER SERVICE REPRESENTATIVE in Addison

Join to apply for the CUSTOMER SERVICE REPRESENTATIVE role at Medix Infusion

Join to apply for the CUSTOMER SERVICE REPRESENTATIVE role at Medix Infusion

Get AI-powered advice on this job and more exclusive features.

We are looking for an enthusiastic and organized Customer Service Representative/Patient Service Representative to join our team here at Medix Infusion.

The Patient Support Representative is responsible for requesting extension orders from provider offices and ensuring the orders are received in a timely manner. The Patient Support Specialist will enter new refill orders received into the EMR system and notify the appropriate departments for review. The Patient Support Specialist will work closely with the Intake, Scheduling, Pharmacy, and Clinical departments in managing patient care while promoting compassionate high-quality standards.

Job requirements

• Two years experience in an infusion specialty preferred
• Medical Assistant
• Request refill orders/prescriptions and medical records from providers in a timely manner
• Request lab orders as needed
• Data entry of patient demographic, insurance, and ordering provider information into the EMR system
• Completes follow-up tasks as assigned
• Assures work is completed in a timely manner to prevent delays in patient care
• Attends departmental meetings and in-services as requested
• Assists with orientation and training of staff
• Demonstrates courteous, compassionate, and professional behavior at all times
  
  

All other assigned duties

Reasons to Work at Medix Infusion

• Excellent Culture as ranked by our own employees (NPS Score)
• We Put the Patient First – Treating Others the Way We Want Ourselves or Our Family Treated
• We Do the Right Thing…
• Team Matters – We Always Assume Positive Intent
• Health Insurance (Company pays approx. 70% of medical coverage chosen)
• Dental/Vision Insurance (voluntary)
• Paid Time Off – tiered plan based on tenure starting at 120 hours annually
• Paid holidays – 7 days per year
• $50,000 life insurance/$50,000 AD&D Employer Paid (additional Voluntary Life/AD&D products available)
• Disability income protection plan (optional)
• 401 (k) savings plan and company match

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Medix Infusion by 2x

Get notified about new Customer Service Representative jobs in Addison, TX.

Customer Service Representative - State Farm Agent Team Member

Carrollton, TX $48,000.00-$56,000.00 2 years ago

Brand Engagement Center (BEC), Customer Relations Representative

Customer Service Agent (Hiring Immediately)

Entry-Level Call Center Agent (Full-Time)

Entry-Level Contact Center Agent (Part-Time)

Specialist Customer Experience Information US

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Richardson, TX $40,000.00-$65,000.00 3 weeks ago

Customer Service Representative - State Farm Agent Team Member

Lewisville, TX $40,000.00-$60,000.00 10 months ago

Customer Relations Representative - State Farm Agent Team Member

Frisco, TX $75,000.00-$130,000.00 10 months ago

Entry-Level Customer Service Agent (Full-Time)

Customer Service Representative - State Farm Agent Team Member

Prosper, TX $40,000.00-$50,000.00 10 months ago

Core Crew (Front Desk & Sales) - Addison, TX

Entry-Level Contact Center Agent (Full-Time)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr