The Home Depot is hiring: Customer Service/Sales in Westerville

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Position details and responsibilities follow the original listing in a clear, job-focused format.

Overview

Position Purpose: Retail associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Responsibilities

• Provide fast, friendly service by actively seeking out customers and assessing their needs.
• Learn about products using company tools and information to guide customers and sell projects.
• Greet, qualify, recommend and close sales within the department; handle basics in adjacent departments.
• Maintain in-stock condition of assigned areas; ensure the area is clean, shop-able, and safe.
• Provide a safe working and shopping environment by following safety policies and completing required training; correct hazards or report conditions to the Manager on Duty.
• Collaborate with Department Supervisor and other department associates as needed.
• Be aware of store department possibilities such as Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental.
• Understand that position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Consumer Services
• Industries: Consumer Services

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