Customer Service Representative Job at Synergy Orthopedics, LLC in Plymouth Meet

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Objective:

The Customer Service Representative will be responsible for receiving incoming calls for the organization and distributing them to the appropriate department. The Customer Service Representative will also be responsible for resolving product or service problems by clarifying the issue, determining the cause of the problem, and selecting a solution.

Job Description

Objective:

The Customer Service Representative will be responsible for receiving incoming calls for the organization and distributing them to the appropriate department. The Customer Service Representative will also be responsible for resolving product or service problems by clarifying the issue, determining the cause of the problem, and selecting a solution.

Skills/ Qualifications:

• Exceptional organizational and critical thinking skills
• Ability to use independent judgement and discretion
• Strong written and verbal communication skills
• Knowledge of governmental regulations, including HIPAA, OSHA, and other compliance programs
  
  

Key Areas of Responsibility:

• Supplies timely and effective administrative support services
• Act as administrative liaison with internal and/or external sources
• Resolve problems with patients and find resolutions
  
  

Company Description

Synergy Orthopedics is a dynamic, rapidly growing Third Party Biller of Orthopedic Bracing and Rehabilitation products focused on serving Patients and Physicians in the PA, NJ, DE, MD and NY State areas for a wide range of Orthopedic and Podiatric rehabilitation and surgical needs.

Synergy Orthopedics is a dynamic, rapidly growing Third Party Biller of Orthopedic Bracing and Rehabilitation products focused on serving Patients and Physicians in the PA, NJ, DE, MD and NY State areas for a wide range of Orthopedic and Podiatric rehabilitation and surgical needs.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Medical Equipment Manufacturing

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