Surge Midwest is hiring: Customer Service Representative in Chicago

Location: Chicago, IL | On-Site | Immediate Start

Are you passionate about helping others and excited to work face-to-face with the public? Join Surge Midwest as a Customer Service Representative (Sales-Focused) and represent industry-leading brands and charitable organizations in dynamic, people-centered environments across Chicago.

In this role, you’ll engage directly with customers, boost brand and charity exposure, and guide individuals toward meaningful purchasing or donation decisions. We partner with causes that make a difference and brands that aim to connect, and we train you fully to succeed from day one.

Key Responsibilities:

• Customer Interaction: Deliver excellent service while providing helpful information about our clients' products and charitable missions.
• Sales Support: Support sales efforts through effective communication, demonstration, and engagement.
• Brand & Charity Representation: Be a public-facing representative for brands and nonprofit organizations, helping raise awareness and increase visibility.
• Event Participation: Attend local events to promote campaigns, answer questions, and help customers feel informed and supported.
• Feedback Collection: Relay customer insights to improve offerings and outreach.
• Teamwork: Collaborate closely with a supportive team to achieve collective success.

What We’re Looking For:

• Comfortable speaking with people in a face-to-face environment.
• Friendly, approachable, and enthusiastic about helping others.
• Driven to meet goals and exceed expectations.
• Passionate about contributing to causes and driving awareness.
• Eager to learn — no prior experience required.

What We Offer:

• Competitive Compensation: Guaranteed base pay with performance-based incentives.
• Structured Training: Product, charity, and communication training to ensure your success.
• Career Progression: Grow with a company that prioritizes internal development.
• Community Impact: Represent important causes and bring awareness to initiatives that matter.

If you're excited to connect people with purpose and products they care about, apply today to become a Customer Service Representative with Surge Midwest!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Business Development, and Customer Service

• Industries

  Advertising Services and Events Services

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