The Nagler Group is hiring: Customer Service Representative in Amherst

Join to apply for the Customer Service Representative role at The Nagler Group.

Are you ready to turn your people skills into a meaningful career? Join a growing, service-driven team in the insurance industry — a stable, essential field where your work helps protect families, homes, and businesses every day. We’re looking for a dependable and motivated Customer Service Representative to work full-time in our Amherst, MA office. This role blends customer service, sales support, and administrative skills, perfect for someone who thrives in a professional, fast-paced environment and enjoys helping people navigate important decisions.

What You’ll Do

1. Help clients find the right insurance solutions with a sales-savvy mindset
2. Deliver top-notch service over the phone, via email, and in person
3. Support claims, billing, and general inquiries with professionalism and care
4. Contribute to a smooth-running office with a hands-on, can-do attitude

What We’re Looking For

1. Strong communication and customer service skills
2. Sales experience is a plus—bonus points for an insurance background!
3. Willingness to train and get licensed (we’ll help!)

If you're ready to bring energy, empathy, and efficiency to a team that values great service, then we want to hear from you! The Customer Service Representative role is a permanent, onsite position in Amherst, with a salary ranging from $40,000 to $50,000 depending on experience. Interested or want to learn more? Reach out or apply today!

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