Logo
Schaeffler

Customer Service Representative Job at Schaeffler in Danbury

Schaeffler, Danbury, CT, United States, 06813

Save Job

Join to apply for the Customer Service Representative role at Schaeffler

3 days ago Be among the first 25 applicants

Join to apply for the Customer Service Representative role at Schaeffler

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.

Your Key Responsibilities

  • Execute order fulfillment processes for an assigned customer group or an assigned group of products.
  • Respond to customers’ inquiries and complaints and detect reasons for logistics problems arising.
  • Maintain proactive communication with customers regarding order status
  • Expedite existing orders in response to customer and sales inquiry
  • Work directly with the sales team and internal departments as needed to assist customers with requests for quotes, engineering and quality issues/questions.
  • Provide explanations and solutions to ensure customer satisfaction.
  • Ensure that services delivered are in line with defined quality standards and processes.

Your Qualifications

  • Associate's degree or equivalent relevant customer service experience (1-3 years)
  • Working knowledge of office technology: Computer applications (SAP, Outlook, Excel, etc.)
  • Phone/email etiquette
  • Excellent communication skills, both verbal and written
  • Time management skills, ability to prioritize and multi-task for working in a fast-paced environment
  • This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R.
  • 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee
  • Applicants must be authorized to work in the US without employment VISA or other sponsorship

Our Offering

  • Comprehensive healthcare coverage: Employees receive access to a range of medical, dental, and vision insurance plans, ensuring their well-being and peace of mind.
  • Generous retirement savings options: The company provides competitive 401(k) matching contributions (up to 6%), empowering employees to build a secure financial future.
  • Professional development opportunities: The company invests in its employees' growth by offering tuition reimbursement, skill development workshops, and ongoing learning and developmentprograms.
  • Wellness initiatives: Employees have access to wellness programs and resources aimed at promoting physical, mental, and emotional health, fostering a supportive and thriving work environment.

See all of our benefits at:Schaeffler Benefits

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

www.schaeffler.com/careers

Your contact

Schaeffler Aerospace USA Corporation

Jason Gould

Schaeffler is an equal employment opportunity / affirmative action employer. All qualified candidates will receive equal employment opportunities and consideration for employment without regard to unlawful consideration of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, protected veteran status, or any other status protected by applicable law.

Keywords: Supply Chain Management;

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Manufacturing

Referrals increase your chances of interviewing at Schaeffler by 2x

Get notified about new Customer Service Representative jobs in Danbury, CT.

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Carmel, NY $48,000.00-$90,000.00 11 months ago

Customer Service Representative - State Farm Agent Team Member

Southbury, CT $40,000.00-$50,000.00 6 months ago

Customer Service Representative - State Farm Agent Team Member

Milford, CT $45,000.00-$55,000.00 8 months ago

Customer Service Representative 1 (Hybrid)

Customer Service Rep II - Non-Exempt #: 25-13850

Future Opening: Customer Service Representative - State Farm Agent Team Member

Ridgefield, CT $32,000.00-$40,000.00 2 years ago

Customer Relations Representative - State Farm Agent Team Member

Milford, CT $50,000.00-$75,000.00 7 months ago

Service Coordinator/Customer Service Representative

Future Opening: Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Stratford, CT $40,000.00-$70,000.00 1 month ago

Customer Service Representative - State Farm Agent Team Member

Stratford, CT $40,000.00-$65,000.00 4 days ago

Customer Service - Payment Collection Representative

Customer Support Specialist - In-Person Position

Mount Kisco, NY $18.00-$20.00 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr