MHA (Mental Health Association) is hiring: Administrative Assistant in Holyoke

1 day ago Be among the first 25 applicants

MHA is seeking an Administrative Assistant to join one of our GRIT locations; a 16-bed program dedicated to supporting LGBTQ+ individuals with co-occurring substance use and mental health needs.

The position provides administrative professional responsibility, alongside the management team in a residential rehabilitation setting. Responsibilities will include registering new individuals seeking services, maintaining employee compliance, conduct daily and monthly billing services, and utilization of an electronic health record and electronic billing system. The Administrative Assistant will work with the management team to design and implement office needs of the program.

Schedule: M-F 9am - 5pm

Essential Functions/Position Responsibilities:

• Work collaboratively with individuals and community referral sources seeking services, register new individuals into the electronic health record
• Work with vendors to coordinate deliveries, purchases and maintenance
• Take meeting minutes for relevant meetings
• Schedule meetings and appointments with other departments, vendors and other relevant parties
• Update electronic health record with applicable information in a timely manner
• Verify insurance eligibility utilizing internet and telephonic sources. Preparation, data entry and submission of billing information in a timely manner
• Act as a liaison to other departments and administrative professionals across the agency
• Assist with the teaching of administrative processes to supervisors and staff
• Make copies, compile reports and data
• Work collaboratively with the Program Director, Vice President of Clinical Operations and Fiscal Department to assure all aspects of third-party verification, documentation, coding and billing in a timely manner
• Scan documentation and upload to the electronic health record in a timely manner
• Complete required documentation in a timely manner, meeting regulatory standards
• Work collaboratively with members of the interdisciplinary team
• Actively participate in all licensing and accreditation processes
• Promote and integrate agency mission, values, philosophy and principles
• Perform other similar duties as assigned by the Program Director
  
  

Requirements

Requirements

• Experienced customer service professional, skilled in front desk management, insurance eligibility verification, use of electronic health record system and proficient in computer systems
• Must be at least 21 years old
• Must have a high school diploma or GED
  
  

Physical Demands and Work Environment

While performing the responsibilities of this job, the employee is required to speak and hear. They may sit for extended periods of time, stand, walk, and bend over. Occasionally may reach overhead. Employee must grasp, push, pull and move objects not exceeding 20 lbs. Vision abilities required by this job include visual inspection, visual perception, eye/hand coordination, ability to see and read a computer screen and printed matter with or without vision aids. Hear and understand speech at normal indoor and outdoor levels, and on the telephone.

Work is normally performed in a typical interior/office work environment with typical office noise and other disruption or in a participant's residence. Job requires occasional driving to programs to work with participants and staff.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at MHA (Mental Health Association) by 2x

Sign in to set job alerts for “Administrative Assistant” roles.

Springfield, MA $457.00-$457.00 1 week ago

Enfield, CT $42,000.00-$90,000.00 1 year ago

Administrative Assistant, Springfield, MA

Springfield, MA $23.00-$25.00 3 months ago

Property Management Administrative Assistant

Administrative Assistant, Milestone Class Engagement

West Springfield, MA $25.00-$29.00 3 weeks ago

Part-time Assistant Public Housing Clerk

Ellington, CT $70,000.00-$85,000.00 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr