FirstService Residential
Administrative Assistant Job at FirstService Residential in Orlando
FirstService Residential, Orlando, FL, United States, 32885
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Description
Job Overview: As an Administrative Assistant, you’ll be responsible for providing a wide variety of administrative and staff support services. Performs office work directly related to property management and the general business operations of the association; May assist with employee payroll, budget preparation, control of records and reports regarding operations, personnel changes, etc., and emergency service duties. Your Responsibilities:- Coordinates collection and preparation of operating reports, such as time-and-attendance records, terminations, and new hires.
- Ensures that the telephone is answered properly, and messages are handled courteously, accurately and in a timely manner.
- Initiates preparation of Management Reports, committee reports, meeting notices as applicable and submit for Manager’s review and approval.
- Maintains, updates, and coordinates resident information in computer database at a minimum monthly. Generates and provides this information to the Property Manager, Board of Directors, and valet desk.
- Keeps track of insurance certificate requests. Maintains insurance records books for both vendors and unit owners.
- Maintains supply closet. Requests all office supplies and equipment, following established purchasing procedures.
- Opens and distributes mail, prepares accounts payable invoices with work orders and receiving tickets. Stamps and code invoices for P.M. to code and approve.
- Sets up meetings for Board Approval process.
- Keeps packages updated with new memos and policies as required.
- Prepares any resident information packages that require Board approval, (i.e., Architectural Modification).
- Coordinates receipt of closing statement or warranty deed to put in the file and send to corporate A/R to change name and address for maintenance coupons.
- Maintains inventory of common areas keys, transmitters and key fobs for residents and re-order as needed following established procedures.
- Follows safety procedures and maintains a safe work environment.
- Demonstrates excellent customer service, communication, and time management skills.
- Proofreads the monthly newsletter, assists with weekly communication.
- Maintains daily log, records, and forms.
- Monitors and controls access to the building.
- Greets and directs residents, guests, and invitees.
- Associates degree with concentration in business preferred, or equivalent combination of education and experience.
- Three (3) to Five (5) plus years of related work experience.
- Computer literacy: Intermediate proficiency in Microsoft Windows software.
- Must possess strong administrative background.
- Strong working knowledge of customer service principles and practices.
- Excellent interpersonal, office management and communications skills.
- Self-starter with excellent communication, interpersonal and customer service and telephone skills.
- Physical demands include ability to lift up to 50 lbs.
- Standing, sitting, walking and occasional climbing.
- Required to work at a personal computer for extended periods of time.
- Talking on the phone for extended periods of time.
- Ability to detect auditory and/or visual emergency alarms.
- Ability to work extended/flexible hours, weekend, and attend Board meetings as required.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Administrative
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