Administrative Assistant Job at Atlanta Divorce Law Group in Alpharetta

Overview

Atlanta Divorce Law Group is a family law firm that has experienced tremendous growth since its inception in August 2016. In 2019 the firm won 1st place in the National Law Firm 500 Award for fastest growing law firm with a percent growth over 1400% from 2016 through 2019. The firm prides itself in steady growth while maintaining a strong workplace culture with core values that promote challenging the status quo, practicing servant leadership, compassion, continuous growth, integrity, and finding joy in what we do. The firm prides itself in a strict recruitment process that seeks driven, self-motivated, and self-managed professionals who work not just for a paycheck, but for a mission to help clients empower themselves so they can live a life without regret. The firm has a clear vision of the targeted client it wishes to serve and the brand experience it wishes for that avatar client to experience. The firm’s brand and targeted client are all in line with the internal culture and values that the firm strives to provide for its team. The firm wishes, with the addition of an Administrative Assistant, to continue its successful growth rate, realize its market potential, and steadily increase the number of ideal clients that the firm serves.

Role Description

This is a full-time on-site role for an Administrative Assistant at Atlanta Divorce Law Group. The Admin Assistant will be responsible for tasks such as being the sales to legal liaison, communicating with clients, and delivering exceptional customer service in collaboration with the acquisitions and legal team.

Responsibilities

• This position requires a wide variety of skills and has a variety of responsibilities in regard to providing assistance to the firm’s team members, clients and prospective new clients. This person will help with projects for new initiatives, operational maintenance projects, and assisting Firm managers with PSP updates. In addition, this person helps to ensure the client experience is meeting the standards of the firm.
• Effectively answers and routes all phone calls with excellent customer service; Presents the firm well and is expected to represent the company’s mission; Helps shield employee time by acting as a good gatekeeper
• Clearly aligns with the firm’s vision and mission and works toward the culture and operations that reflect them
• Facilitates sales to legal transition including charging cards for security deposits, scheduling/calendaring initial strategy sessions, opening up client’s electronic files in our client management system and ensuring all documents are uploaded
• Coordinates new client gift system
• Manages lead management software with updating templates, automations, etc.
• Data entry for KPI metrics
• Assists in supporting satellite offices
• Updates and maintains marketing/networking lists in our online marketing system and Google Drive
• Assists in various administrative functions as directed by the DOO
• Assists with various firm events throughout the year
• Backup to intake specialist for screening potential new clients
• Backup to office coordinator’s responsibilities when absent

Qualifications

• Ability to build rapport with employees, clients, and ability to work within a team
• Phone etiquette and communication skills
• Proficiency in Microsoft Office Suite, email and calendaring platforms, Adobe, etc.
• Ability to multitask and prioritize effectively
• Excellent organizational skills
• Attention to detail and accuracy
• Previous experience in a legal setting is a plus
• High School Degree

Compensation

Bonus Structure: End of year bonus based on the results of performance review.

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Industries

Legal Services

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