Administrative Assistant Job at Authentic Gem Imports, Inc. (AGI) in Dallas

Overview

AGI is a family-owned wholesale distributor of fine diamonds, gemstones, and finished jewelry. We’ve built our reputation on trust, quality, and long-term relationships with independent jewelers across the country. As our business grows, we’re looking for a reliable and detail-oriented Administrative Assistant to provide critical support to our team and help keep our operations running smoothly.

Position Overview

The Administrative Assistant will provide day-to-day support across the business, ensuring tasks are handled efficiently, deadlines are met, and details don’t fall through the cracks. This person will help with maintaining the office environment (inventory & supplies), shipment tracking, customer communication, and customer paperwork, as well as light creative tasks such as preparing marketing collateral using Adobe Creative Cloud. This is an ideal role for someone who thrives in a support capacity, enjoys variety in their workday, and takes pride in accuracy and follow-through. Think of yourself as the "Director of First Impressions."

Key Responsibilities

• Provide general administrative support to ownership and the sales/operations team, including answering phones, greeting customers, and any other required customer interactions
• Process and maintain customer paperwork, including invoices, memos, billing, and check deposits
• Maintain accurate records, files, and databases for easy access across departments
• Assist in preparing product presentations, line sheets, and simple marketing assets using Adobe Creative Cloud (Photoshop, InDesign, or Illustrator)
• Maintain orderly office systems, supplies, and files to support a smooth day-to-day workflow
• Perform general office management duties as needed to maintain an efficient and professional work environment
• Perform ad hoc administrative and office management tasks as needed

Qualifications

• 2+ years of experience in an administrative or office support role (experience in jewelry, fashion, or luxury goods is a plus)
• Strong organizational skills with meticulous attention to detail
• Proficiency in Microsoft Office (Word, Excel, Outlook); basic Adobe Creative Cloud experience required (Photoshop, InDesign, or Illustrator)
• Excellent written and verbal communication skills
• Reliable, proactive, and comfortable in a support role
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Professional, discreet, and trustworthy with confidential information

Core Values

• Integrity – Do the right thing, every time
• Reliability – Be dependable and follow through on commitments
• Excellence – Pay attention to details and take pride in accuracy
• Team Spirit – Support the team and pitch in where needed
• Growth Mindset – Willing to learn and adapt in a dynamic environment

Compensation & Benefits

• Competitive base salary + performance-based bonus and a competitive benefits package
• Opportunity for long-term growth within a stable and respected company
• Work in a close-knit, values-driven team that takes pride in what we do

How to Apply

If you’re someone who values long-term stability and wants to contribute to a company where your role makes a visible difference every day—we’d love to meet you!

Please send resumes to: careers@shopagi.com.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Wholesale Luxury Goods and Jewelry