Upstate Medical University is hiring: Administrative Assistant in City of Syracu

Overview

Administrative Assistant role at Upstate Medical University serves as the first point of contact for individuals seeking assistance from the Compliance, Privacy & Ethics department. This role uses independent judgement to prioritize and determine level and urgency of responses. Monitors and distributes hotline calls and anonymous email complaints to the appropriate staff member. Acts as a liaison with internal departments to gather information and helps to complete investigative reports. Maintains the CPE dashboard in self-serve and monitors open issues, sends reminders regarding unresolved concerns and ensures timely completion. Helps to support the Officers and staff auditors administratively and with assigned tasks.

Responsibilities

• Serve as the first point of contact for individuals seeking assistance from the Compliance, Privacy & Ethics department.
• Use independent judgement to prioritize and determine level and urgency of responses.
• Monitor and distribute hotline calls and anonymous email complaints to the appropriate staff member.
• Act as a liaison with internal departments to gather information and help complete investigative reports.
• Maintain the CPE dashboard in self-serve, monitor open issues, send reminders regarding unresolved concerns, and ensure timely completion.
• Provide administrative support to the Officers and staff auditors and assist with assigned tasks.

Minimum Qualifications

Associates Degree with a minimum of three years of relevant experience (including progressive responsibility and handling highly sensitive and confidential information) OR a Bachelor's Degree with a minimum of one year of relevant experience (including progressive responsibility and handling highly sensitive and confidential information) required. Strong organizational and customer-service skills are necessary.

Preferred Qualifications

Previous Ethics, Compliance or Privacy office experience, or within an academic healthcare setting, strongly preferred.

Work Schedule

Mon-Fri 8:00 a.m. – 4:30 p.m.

Location

East Syracuse, NY | Salary: $58,000.00-$62,000.00

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Hospitals and Health Care

Executive Order

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide current compensation, or any prior compensation history until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.