Administrative Assistant Job at Milwaukee County in Milwaukee

Posted Monday, August 25, 2025 at 6:00 AM | Expires Friday, September 5, 2025 at 5:59 AM

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer.If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov . Please note:an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Administrative Assistant

Behavioral Health Services

Hourly Pay Range: $19.88 – 29.83

Closing Date: 9/4/2025 or upon receipt of the first 50 applications

Hybrid Role: At Least Two (2) Days in Office per Week

Job Summary: The Administrative Assistant will provide ongoing support to the Comprehensive Community Services (CCS) team, as well as the CCS care coordination and ancillary providers. Additionally, the position will support access to the program, billing/fiscal reporting, and quality and compliance efforts related to state of Wisconsin reporting requirements for the CCS program.

• Answer the CCS referral line inquiries for consumers with Mental Health and/or Substance Use Disorders. Screen with eligibility requirements and mail out the directory. Connect the consumer with Community Access to Recover Services (CARS) clinical staff as needed. This will also include management of the CCS phone log.
• Assist with projects across CCS that are related to quality assurance and compliance with CCS requirements.
• Assist with ensuring timely review of all error correction requests and maintenance in the electronic medical record (EMR).
• Provide oversight and maintenance of all record keeping that is pertinent to the CCS Division of Quality Assurance (DQA) survey. This will include management of staff rosters, collection of supervision logs, and assistance with monitoring completion of training requirements review in HealthStream.
• Assist with reviewing pre-payment fiscal reports regularly to ensure quality and accuracy with what is billed to Medicaid.
• Complete the discharge process in Avatar and follow checklist for thorough completion of all discharge related tasks.
• Assist with running reports that will ensure compliance with county, state DHS 36, and Medicaid requirements.
• Work closely with CCS Integrated Service Coordinators to maintain the provider directory and keep it accurate in real time.
• Perform all other duties as assigned.
• Current resident of Wisconsin.
• Possession of a High School Diploma or GED Equivalent.
• At least one (1) year of Behavioral Health experience.
• Proficient with Microsoft Applications such as Word and Excel.
• Willing and able to travel within the community up to 5% of the time in this role.

Preferred Qualifications:

• Associate’s Degree or higher in Human Services or a related field.

NOTE: This ORIGINAL APPLICATIONis open to qualified residents of the State of Wisconsin at the time of application.Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.