Administrative Assistant

Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation. Our passion is creating family camping memories for our guests – memories that will last a lifetime! We don’t do this as individuals but as a passionate team that cares about making a difference in our guests’ lives. We endeavor to be a highly effective, lean, and fast-moving organization.

The Administrative Assistant (age 18+) is responsible for assisting the Administrative Manager with package and delivery management, accounting, human resources, and other administrative, operational functions for the camp-resort. The most suitable candidate will display flexibility in their ability to change tasks and directions quickly. As well as practical and detail-oriented communication and task completion. The is a SEASONAL,full-time or part-time position and reports to the Office Manager.

DUTIES & RESPONSIBILITIES

Office Management

• Keeping the staff office and kitchen clean and organized
• Help maintain stock of essential items in the staff office
• Be the primary delivery point of contact
• Help onsite coordination of any large deliveries
• Organization of packages received daily and make sure they get to the correct department
• Help manage storage areas and document where items are stored

• Accurately and efficiently process all accounts payables and receivables;
• Reconcile location bank deposits and credit card statements;
• Ensure accuracy and compliance with cash handling procedures;
• Learn and utilize Northgate Resorts’ point of sale system to prepare reports
• Assist General Manager with completion of MEA’s and project invoices

• Ensure timeliness and accuracy of new hire onboarding and offboarding paperwork, including I9 verification and system access requests;
• Monitor compliance with Northgate Resorts’ training standards;
• Ensure accuracy and completeness of timecard approvals;
• Review, screen, and interview interested candidates;
• Lead on-site and off-site employment job fairs
• Assist in processing safety incident reports for employee and guest injuries, including property damage

• Respond to guest inquiries using Northgate’s service recovery guidelines;
• Present professional appearance and attitude at all times, and maintain a leading standard of customer service
• Participate in other projects and activities as assigned

• 1-2 years experience in an administrative role, preferred
• Experience with Excel and cash-handling required

• Strong computer skills are required
• Excellent communication, organizational, and problem-solving skills
• The ability to handle confidential information appropriately
• Strong attention to detail, speed, and accuracy
• Ability to multi-task and work in a fast-paced environment
• Strong work ethic and a positive attitude
• Required to work nights, weekends, and holidays
• Work with minimal supervision
• Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management

• Able to lift up to 20lbs
• Must be able to remain in a stationary position
• Regularly move throughout the office
• Continuously climb, balance, stoop, kneel, bend, crouch, and crawl
• Able to manipulate fingers, hands, and arms to reach, carry, lift, etc.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are a team of fun seekers, out of the box thinkers, and creators of unforgettable experiences!

Northgate Resorts was founded in Grand Rapids, Michigan in 2013. Since then our team has grown to thousands of talented individuals serving millions of campers each and every year. We love what we do, which is only possible because of our incredible team! And we are always looking for individuals to join us.

Are you interested in joining our team? Click the button below to see our current open positions! Or keep scrolling to find out why you should work with us!

Perks & Benefits of Working At Northgate Resorts

Apart from amazing locations both at our campgrounds and home office, stellar teams, and more, check out what Northgate Resorts has to offer.

*Below benefits do not apply to all employees. To see a full list of benefits talk to your manager during the hiring process.

01.

VACATION DISCOUNTS

Enjoy the park plus give your family and friends deep discounts during the season.

02.

Daily Pay

Get paid more frequently with our daily pay schedule.

03.

EMPLOYEE APPRECIATION

Free lunch in the summer, shout outs from your coworkers, and more.

04.

401k MATCH

Start saving for retirement with a 401k plan and matching contribution.

05.

MEDICAL, DENTAL, VISION

Pick the plans that work for you and enjoy partial coverage for all health insurance.

06.

Enjoy coverage for your furry friend with our latest benefit of pet insurance.

What is a work camper? Simply put: It’s someone who works and camps at our resorts for short-term or seasonal periods. Work campers earn their standard wages and receive a discount on their campsite, in exchange they commit to being available for work as required.

Northgate Work Campers

• Receive a 20%* discount on your seasonal site.
• Earn credit towards your site balance per hour worked.
• All of the perks of being a Northgate Resorts Team Member.
• Save gas & time on your daily commute.
• Embrace the, “work hard, play hard” lifestyle!

We are looking for Work Campers who bring a strong work ethic, award winning customer service, and a taste for fun.

Northgate is more than a Campground. It’s an amazing Camp-Resort for families looking to disconnect from the world’s distractions and reconnect with each other while nestled in beautiful scenic outdoor settings. We are looking for Work Campers who bring a strong work ethic, award winning customer service, and a taste for fun.

Northgate Resorts offers a wide range of internships that provide students with hands-on hospitality experience while directly contributing to creating family camping memories for our guests. Internships in departments such as marketing, operations, revenue, and more.

Northgate is more than a Campground. It’s an amazing Camp-Resort for families looking to disconnect from the world’s distractions and reconnect with each other while nestled in beautiful scenic outdoor settings. We are looking for College Interns who are looking to learn the skills needed to succeed in their career and who have a passion for collaboration, teamwork, and customer service. We employ interns at each of our Camp-Resorts and our Home Office.

At Northgate Resorts, we create memories that last a lifetime not just for our guests but for our international students as well. Students have the opportunity to discover what it’s like to live and work at one of our many campgrounds across the country.

Northgate looks to employ Students who love having a great time, and love to make our guests do the same. Northgate’s staff are more than just employees, our staff are a part of our extended family. Come be a part of all the fun we are having!

Northgate partners exclusively with InterExchange Work and Travel for hiring our J1 visa international students. For more information please visit their website at https://www.interexchange.org/ or email our recruiting team at recruitingteam@northgateholdings.com

Northgate is more than a Campground. It’s an amazing Camp-Resort for families looking to disconnect from the world’s distractions and reconnect with each other while nestled in beautiful scenic outdoor settings. We are looking for International Students who bring a strong work ethic, award winning customer service, and a taste for fun.