Administrative Assistant Job at Thelen Auto Group in Bay City

Administrative Assistant

Thelen Auto Group

Bay City, MI 48706

Pay

$14.00 per hour

Job type

• Full-time
• Availability 8:00 AM – 8:00 PM Mondays, 8:00 AM – 6:00 PM Tuesday-Friday,
  and a rotational Saturday 9:00 AM – 3:00 PM

Start your future with Thelen Auto Group. We are looking to fill a full-time position with someone who is positive, reliable, energetic, and able to work well while multitasking to fill our Administrative Assistant position.

Responsibilities

• Receive inbound calls from current and potential customers by answering a multi-line phone system and directing calls accordingly
• Perform service department outbound follow-up calls
• Complete, respond to, and assign internet leads throughout the entire dealership group accordingly
• Provide outstanding customer service on all calls and online inquiries
• Help maintain customer database
• Other tasks as assigned

Qualifications

• Computer skills a must: proficient in Excel while managing multiple systems and two screens simultaneously
• Ability to multitask easily
• 1 year Customer Service experience
• Multi-line phone experience with excellent phone etiquette
• CRM is a plus, but not required. We will train the right person
• Ability to sit in front of a computer and on the phone for long periods of time.
• Strong attention to detail a must
• Excellent verbal and written communication skills
• Monday through Friday availability, Saturdays 9:00 AM- 3:00 PM are required on a rotational basis
• Ability to talk and type at the same time

Benefits

• Health insurance
• Paid time off
• Dental insurance
• 401(k)
• Vision insurance
• Life insurance
• 401(k) matching
• Referral program
• Health savings account