Ritchie Bros. is hiring: Tow Truck Driver in City of Albany
Ritchie Bros., City of Albany, NY, United States
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About Us
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
About Us
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.
Job Description
Tow truck drivers will be responsible for providing best-in-class towing service for RB Global. Drivers are responsible for the inbound and outbound towing of light duty vehicles - including motorcycles, travel trailers, and various other vehicles that can be fixed to a standard ball hitch - for a diversified customer base. The pickup and delivery of vehicles according to Due Dates for all work assigned through the RB Global Dispatch Team is essential. Drivers will provide status updates to customers and dispatchers, and will perform all communication, paperwork, condition reporting, and imaging required, including title verification, as necessary.
Responsibilities
- Safely operate company tow trucks without causing damage to vehicles in tow
- Perform pre and post trip inspections to ensure towed vehicles are not damaged
- Perform pre and post trip inspections to ensure tow trucks are in good working order and comply with all safety requirements
- Collaborate with the IAA Dispatch Team and Tow Supervisor and be a positive influence
- Provide excellent customer service
- Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App
- Maintain towing equipment and accessories, perform daily inventory
- Keep flatbed free and clear of debris, clean up oil and residue to maintain a residue free deck
- Fuel trucks daily at end of shift
- Route planning and efficiency to maximize daily productivity
- Verify information on IAA Tow App to ensure accuracy of assignment including payment methods and required documents
- Verify title information when title pickup is required with the assigned vehicle and communicate any discrepancies with the IAA Dispatch Team
- Ensure all assigned tow jobs are completed on, or before, the due date
- Vehicle check-in by recording and filing information on vehicles assigned to the facility
- Detail (thoroughly clean) vehicles to improve their appearance and enhance their value at auction, training provided
- Recover keys, license plates, and other information or objects from vehicles at the facility and store them in the appropriate locations at the branch
- Train for and operate a front-end loader to move vehicles and other equipment around the IAA facility
- Loading and unloading trucks as they deliver or pick up vehicles
- Ensure our equipment is fully functional, by performing routine inspections and basic maintenance and ensuring the safe operating condition of the loader
- Being responsible for lot inventory of vehicles and parts
- Imaging and recording vehicle information, performing vehicle improvements (i.e., shrink wrapping, etc.), and light maintenance in preparation for sale
- Remaining calm, alert, and actively avoiding potential safety hazards or situations that may cause damage to property while operating a front-end loader or other heavy equipment
- Constantly maintaining a safe work environment by immediately reporting any violations of company policy to a supervisor or manager
- Other duties as assigned per business needs
Qualifications
Competencies:
- Must be attentive and drive with care.
- Must possess route planning and efficiency skills.
- Ability to deal with hazards and obstructions when presented.
- Customer service skills.
- General mechanical knowledge of trucks and automobiles.
- Detail oriented.
- Excellent written and oral communication skills.
- Must possess knowledge of vehicle drive trains to successfully tow salvage vehicles.
- Possess a valid Driver’s License.
- Possess valid medical card.
- Minimum 1-year towing / transport experience.
- Willingness to work 12-14 hr. shifts including weekend and holidays (this role is overtime eligible).
The expected compensation for this role is at $23/hour + overtime. Pay is based on several factors including but not limited to education, work experience, certifications, etc.
#IAAIndeed
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Management and ManufacturingIndustries
Construction, Machinery Manufacturing, and Truck Transportation
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