Ross Stores, Inc. is hiring: Retail Associate in Atascocita

Overview

Our values start with our people. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores. We focus on high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun and exciting treasure hunt experience.

General Purpose: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate greets Customers, treats fellow Associates with respect, follows company best practices, maintains a clean work area, and ensures proper merchandise presentation. The Associate may perform a range of tasks in all areas of the Store as business needs require.

Essential Functions

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment; keeps egress clear and reports unsafe conditions.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists Customers as needed; is register-trained, helps with merchandise, and answers questions politely and knowledgeably. Greets Customers with eye contact, smiles, and a greeting; thanks them at the register.
• Provides prompt responses to Customers and follows up on Service calls; resolves issues courteously or escalates to Store Leadership when needed.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks and replenishes supplies to maintain store areas and high-touch surfaces.
• Maintains a professional appearance and adheres to the dress code.
• Performs daily sizing and recovery to keep the store neat, clean, and merchandised to standards.
• Expedites newly received merchandise to the sales floor and merchandises items per monthly presentation guidelines.
• Understands Loss Prevention Awareness, MOS policies, and merchandise protection standards.
• Safeguards confidential information and maintains security of cash and merchandise.
• Follows policies and procedures for transactions and cash handling with accuracy and urgency.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills Required

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements / ADA

• Ability to use all Store equipment, including PDTs, registers and PC as required.
• Ability to stand, walk, and move around the Store up to 100% of working time.
• Ability to bend, squat, kneel, climb, carry, reach, and stoop regularly.
• Ability to occasionally push, pull and lift more than 25 pounds.
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Stockroom associates: Ability to regularly push, pull and lift more than 20 pounds.

Supervisory Responsibilities

None

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail

Referrals increase your chances of interviewing at Ross Stores, Inc. by 2x

Retail Sales Associate (Early Morning) - Deerbrook M/P

Seasonal Retail Sales Associate-Deerbrook Marketplace

Seasonal Retail Sales Associate-Atascocita Commons