K&L Wine Merchants is hiring: Retail Operations Associate in Redwood City

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About Us

K&L Wine Merchants is widely recognized as one of the leading independent wine retailers in the United States. We offer a world-class selection of wine, spirits, and beer at four retail locations and through our website. We are a growth-minded company made up of a tight-knit team dedicated to providing excellent, knowledgeable service to our loyal customers. If you are seeking an exciting career and an ‘all-access pass’ to the business and culture of wine and spirits, K&L Wine Merchants is the perfect match!

About Us

K&L Wine Merchants is widely recognized as one of the leading independent wine retailers in the United States. We offer a world-class selection of wine, spirits, and beer at four retail locations and through our website. We are a growth-minded company made up of a tight-knit team dedicated to providing excellent, knowledgeable service to our loyal customers. If you are seeking an exciting career and an ‘all-access pass’ to the business and culture of wine and spirits, K&L Wine Merchants is the perfect match!

What We're Looking For

We are seeking a Retail Operations Associate who is a proven team player with a can-do attitude. This is a physically active role, where you will be responsible for fulfilling web orders, receiving inventory, maintaining organization of our warehouse, and supporting our local delivery and in-store pickup programs. If you are positive, hardworking, and looking for an opportunity to join a great company we want to hear from you!

Benefits

• Medical/Dental/Vision insurance - K&L pays 100% of individual premium
• 401k plan, with company contribution
• 3 weeks of paid time off per year – time off accrual increases at 5 years of service
• 8 paid holidays
• Generous product discount
• Opportunities to advance in the wine and spirits industry
  
  

Principal Responsibilities

• Check-in and stow product deliveries and transfers
• Consolidate, organize, and maintain paid customer orders in the Will-Call area
• Fulfill web orders and transfers from in-stock inventory
• Process credit cards for completed orders
• Maintain, update, and follow up on problem orders (missing items, credit card declines, etc.)
• Operate as a back-up driver for the local delivery program, must have a clean DMV record
• Provide high-level customer experience for all in-store and curbside pickup orders
• Contribute towards warehouse maintenance (sweeping, cardboard breakdown, etc.)
• Work in conjunction with retail operations manager to ensure a safe and organized facility
  
  

Requirements

• Positive attitude and willingness to learn
• Detail oriented and organized
• Must be able to work at least one weekend day, both days preferred
• Must have a clean driving record
• Must be able to lift and carry up to 50 lbs.
• Must be able to stand and walk up to 8 hours each day
• Ability to bend stoop, twist, and kneel frequently
• Ability to load, unload, and operate a hand truck safely
• Previous experience with Office 365, shipping software, warehouse technology, and handheld devices preferred
  
  

Join us at K&L Wine Merchants and be a part of a unique journey in the world of wine and spirits, where your expertise and passion will help shape the future of our company and the experiences of our loyal customers.

K&L Wine Merchants is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Beverage Manufacturing

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