Retail Sales Associate Job at The UPS Store in Washington

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Job Description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

Job Description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned
• May open and/or close the store and perform end-of-day accounting, etc.
  
  

Qualifications

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 50+ pounds
• Neat, clean, and professional appearance
• Highly organized and detail oriented
• Highly professional and dependable
• Must be an energetic self-starter who is driven to succeed
• Prompt, reliable, and responsible
• Non-smoking environment
• Retail/customer service experience
• Two years of experience in graphic design or the print industry
  
  

Benefits

• Excellent Advancement Opportunities
• Employee Discounts
• Direct Deposit
• Transportation Assistance
• Clothing Allowance Provided
• Uniforms Provided
  
  

Company Description

The UPS Store's are independently owned small business. Our team members are like family and share the warmth and passion to grow the business and provide exceptional customer service.

The UPS Store's are independently owned small business. Our team members are like family and share the warmth and passion to grow the business and provide exceptional customer service.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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