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The UPS Store

Retail Store Associate Job at The UPS Store in Louisville

The UPS Store, Louisville, KY, United States, 40201

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Job Description

We are seeking a Retail Store Associate to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue. You will also be responsible for handling returns for customers.

Job Description

We are seeking a Retail Store Associate to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue. You will also be responsible for handling returns for customers.

Responsibilities:

  • Welcome and identify customer needs
  • Explain products and services to customers
  • Monitor inventory to ensure product is in stock
  • Enter and process customer orders
  • Investigate and resolve customer complaints
  • Process customer transactions and returns accurately and efficiently.
  • Maintain safety protocols.

Qualifications:

  • Previous experience in sales, customer service, or other related fields
  • Ability to thrive in a fast-paced environment
  • Ability to build rapport with customers
  • Excellent written and verbal communication skills
  • Strong negotiation skills

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Retail

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