FlowerHire is hiring: Senior Retail Associate in St. Clairsville
FlowerHire, St. Clairsville, OH, United States
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Position Overview
Under general supervision, the Senior Retail Associate provides guidance and education to each patient with medical marijuana needs. Associates assist every patient to ensure the patient is receiving the correct medication that will best benefit the patient’s specific illness and medical condition. The Senior Retail Associate may hold a state designation as the manager on duty, key holder, or agent in charge.
Major Areas Of Responsibility Include
- Ensures all intake forms and other paperwork are properly completed and filed correctly, then enters all appropriate information in the system for future reference.
- Confirms patient purchase limits prior to admission into the consultation area and informs the appropriate pharmacist of such limits.
- Provides exceptional customer care by promoting and maintaining positive customer relations.
- Responds to calls or emails from customers requesting product, training, and general information.
- Manages patient records through the use of Biotrack.
- Maintains and updates databases as needed.
- Fulfills customer orders.
- Responsible for the sales and promotion of all Columbia Care products.
- Builds and maintains a high level of integrity and trust for specific products.
Minimum Qualifications (Skills, Knowledge & Abilities)
- Must be at least 21 years of age.
- Associates or bachelor’s degree preferred.
- At least 4 years of direct customer service experience required.
- Retail experience preferred.
- Experience as a key holder/lead preferred.
- Experience with Point-of-Sales systems.
- Understanding of and experience with Windows Operating System, Microsoft Outlook.
Additional Details
- Full-time position, weekends required.
- Travel: 0%.
- FLSA status: Non-exempt.
- Physical requirements include standing, walking, manual tasks, lifting up to 10 pounds, and verbal communication.
- Note: Duties may be reassigned as needed; reasonable accommodations will be considered.
About The Cannabist Company
The Cannabist Company, formerly Columbia Care, is a leading cultivator, manufacturer, and provider of cannabis products with licenses in 14 U.S. jurisdictions. The company operates multiple facilities and offers a range of cannabis products. For more information, visit www.cannabistcompany.com.
Recognized for its benefits, training, and diversity initiatives, it has been listed among America’s Top Cannabis Industry Employers.
The company offers comprehensive benefits including competitive wages, paid holidays, vacation, 401K, health plans, dental, vision, pet, and life insurances, and disability coverage.
Additional Information
- Seniority level: Associate
- Employment type: Full-time
- Job function: Production
- Industry: Retail