DuPont Country Club is hiring: Racquets Retail Associate in Wilmington

Join to apply for the Racquets Retail Associate role at DuPont Country Club.

The DuPont Country Club, nestled within the rolling hills of the historic Brandywine Valley, is one of the premier venues to promote leisure activities through championship-caliber golf courses, state-of-the-art racquets facilities, pools, and an updated fitness center. Elegantly decorated rooms, magnificent natural surroundings, customized event planning, and impeccable service make any event at the DuPont Country Club truly special.

The DuPont Country Club is currently seeking a part-time Racquets Retail Associate to join our team, focusing on providing the highest quality service for our members in the Racquets Department. The role involves creating a clean, knowledgeable, and well-represented retail environment, delivering excellent customer service.

Duties and Responsibilities

• Providing excellent service to achieve guest satisfaction
• Stringing rackets and performing routine racket maintenance
• Enforcing all club rules and regulations regarding the use of the facilities and equipment
• Familiarity with the NorthStar Operating system and its processes
• Handling cash transactions and processing payments via credit card and check
• Displaying knowledge of all merchandise in the tennis pro shop
• Engaging customers and actively increasing in-store sales
• Maintaining cleanliness of the shop and sales floor
• Guiding customers to appropriate merchandise
• Performing daily tasks such as stocking, creating displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions
• Representing the club at state or national events as time permits
• Promoting tennis clinics, special events, and programs to attract and maintain members’ tennis interests

Qualifications

• Experience in racket stringing
• High school diploma or GED, or 1-3 months related experience/training, or equivalent
• Required certificates/licenses: USPTA Liability Insurance, Sexual Assault and Molestation Insurance, background checks
• Computer skills: Microsoft Office Suite

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industry: Hospitality

This job posting is active and accepting applications.