Senior Business Data Analyst Job at Krasan Consulting Services in Springfield

Overview

Job Title: Senior Business Data Analyst

Location: Remote

Project Name: Legacy Application System and Data Management Support Services

No of Hours: 4000

Project Overview: We are seeking a seasoned Senior Business Data Analyst to support a high-impact Data & Analytics Support initiative, with a focus on enhancing outcomes in Child Protection and Child Welfare. This role requires deep analytical expertise, domain knowledge, strong collaboration, and technical proficiency to translate business needs into data solutions that drive evidence-based decision-making to safeguard children and support vulnerable populations.

Responsibilities

• Lead end-to-end requirements gathering by engaging stakeholders across child welfare operations, D&A teams, and IT departments; translate non-technical business needs into detailed reporting requirements aligned with data platform capabilities.
• Facilitate workshops, interviews, and collaborative sessions to capture objectives, pain points, and performance indicators from various business units.
• Create comprehensive BRDs, user stories, and acceptance criteria to support product and analytics development.
• Design and support the development of conceptual and logical data models for diagnostic, descriptive, predictive, and prescriptive analytics use cases.
• Collaborate with data engineers, data scientists, and BI developers to design, build, and validate data pipelines, dashboards, and models.
• Identify opportunities for automation, optimization, and reuse of data assets across programs and initiatives.
• Design and deliver engaging dashboards using Microsoft Power BI, and communicate insights with narrative storytelling to enhance stakeholder understanding and actionability.
• Present complex data insights to business and executive audiences, tailoring communication to varying levels of data literacy; promote a culture of data-driven decision-making.
• Support data governance activities including data quality assessments, data stewardship, and metadata documentation; participate in Master Data Management (MDM) and data integrity protocols; help ensure compliance with data privacy and security policies when handling sensitive child welfare data.
• Act as a trusted advisor to internal and external stakeholders; work with solution architects and developers to ensure feasibility and alignment of data solutions; champion continuous improvement.
• Proactively identify gaps, propose innovative solutions, and monitor product performance analytics.

Domain Knowledge & Experience

• Strongly preferred: Direct experience or comprehensive knowledge of Child Protection and Child Welfare policies, programs, and operations.
• Familiarity with public sector agencies, human services workflows, and legislative compliance requirements is highly desirable.
• Experience with data in highly regulated industries or complex case management settings (e.g., healthcare) is an asset.

Skills & Qualifications

• Required soft skills: advanced communication, facilitation, creative and strategic thinking, collaboration, relationship-building, narrative storytelling, influence and advocacy, presentation skills, and analytical elicitation.
• Technical proficiency: Power BI; SQL; data modeling and management; data architecture concepts; working with structured, semi-structured, and unstructured data; exposure to AI/ML, NLP, graph analytics; data governance and MDM; advanced Excel.

Qualifications & Experience

• Bachelor’s or Master’s degree in Data Analytics, Computer Science, Information Systems, Public Administration, Finance, Business Administration, or related field.
• Minimum 5-7 years of experience as a Business Data Analyst or similar role in enterprise or government settings.
• Proven success delivering data-driven solutions that support organizational or public service goals.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting