Unarmed Security Guard Job at Windwalker Group in Boston

Overview

Windwalker Group is an award-winning, Minority-Owned business with over 25 years of experience delivering innovative solutions to help organizations grow, thrive, and achieve lasting success. Guided by our commitment to excellence, we specialize in security and preparedness, professional development, and cutting-edge technology solutions. Windwalker Group offers services including building security design, concierge services, Security Guards, Access control, Cybersecurity, customized training programs, project management, and multimedia solutions. We tailor each solution to meet the unique needs of our clients, ensuring exceptional results that safeguard assets, enhance expertise, and foster continued success. Windwalker: Securing Today, Building Expertise for Tomorrow. Discover more at www.Windwalker.com.

Responsibilities

• Management of visitors at access control points with a combination of utmost courtesy, decisiveness, and professionalism.
• Ensure consistent and professional appearance and demeanor of all on-duty personnel, especially in high-traffic zones such as academic buildings, residence halls, and performance spaces.
• Maintain strict adherence to college security protocols. Collaborate with local and state authorities, including Boston Police, Massachusetts State Police, and DHS partners, when necessary.
• Monitor and regulate access to college facilities with professionalism, decisiveness, and courtesy. Uphold Windwalker’s values in every public-facing interaction.
• High touchpoints between and among contract employees, client management, and company managers.
• Preparedness planning for effective response to potential crises.
• Deliver exceptional customer service to students, faculty, staff, and visitors. Act as an accessible, helpful resource during daily campus operations.

Required Qualifications

• High school diploma or GED required
• Must be at least 18 years old
• Ability to pass a background check
• Ability to react quickly to a changing environment
• Advanced ability to respond to security breaches and threats
• Comfortable kneeling, carrying, bending, walking, and standing for extended periods of time
• Ability to inform personnel and visitors of security procedures
• Excellent interpersonal, written, and communication skills
• Possess an ability to be flexible and perform a variety of security duties

Preferred Qualifications

• A minimum of two years’ experience in a similar role preferred
• Knowledge of security systems and surveillance equipment preferred
• CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III Certifications highly preferred
• Associates degree or greater in Criminal Justice related studies
• Experience in documenting, observations, customer service and security procedures

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other, Information Technology, and Management

Industries

• Professional Training and Coaching