Aya Healthcare is hiring: Receptionist in Channelview

Medical Receptionist Opportunity

We are looking for a full-time Medical Receptionist in Channelview Texas (77530). The Medical Receptionist is responsible for assisting patients, doctors, office employees, and visitors. The Medical Receptionist helps the clinic run smoothly by scheduling appointments, greeting patients, answering phones, maintaining accounts and medical records, and other tasks as needed. Whether in person or over the phone, the Medical Receptionist is typically the first face or voice patients will see or hear.

Essential Functions

Assist with management of daily clinic operations including ensuring the clinic is open and closed in a timely manner

Greet patients as they arrive to the facility and provide them with appropriate information

Assist patients in completing all necessary forms and documentation

Ensure completeness and accuracy of patients forms and logs including all demographics in EMR system

Update patients information in EMR system and all related records

Keep patient appointment on schedule by notifying provider of patients arrival

Answer telephone route calls when appropriate and answer inquiries

Maintains patient accounts by obtaining recording and updating personal and financial information

Call patients to remind them of appointments

Schedule and reschedule patients appointments

Coordinate mail flow in and out of the office

Ensure reception area is well maintained, neat, and clean including magazines

Knowledge, Skills, and Abilities

Strong computer knowledge including proficiency with MS Outlook, Word, and Excel

Strong attention to detail

Exceptional customer service and phone etiquette

Excellent verbal and written communication skills

Broad knowledge of the content, intent, and application of HIPAA federal and state regulations

Knowledge with in and out of network insurances, insurance verification, patient responsibility, and process for prior authorization

Ability to travel between facilities if necessary

Starting Pay Rate

16.50 / hour

Education and Experience

High School Diploma or GED

Valid Texas Drivers License

Benefits Offered

3 Medical Plans

2 Dental Plans

1 Vision Plan

Employee Assistance Program

Short and Long-Term Disability Insurance

Basic and Voluntary Life with AD&D Plan

401(k) with a 2-year vesting

PTO + Holidays

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.