Housing Resources, Inc. is hiring: Receptionist in Kalamazoo

Join to apply for the Receptionist role at Housing Resources, Inc.

1 month ago Be among the first 25 applicants

Join to apply for the Receptionist role at Housing Resources, Inc.

Housing Resources, Inc. provided pay range

This range is provided by Housing Resources, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $15.00/hr

Number of Positions: 2 Part-Time Positions available

Schedule:

Position #1: 8:30AM to 12:30PM

Position #2: 12:30PM to 4:30PM

Work Location: 643 W. Crosstown Parkway, Kalamazoo, MI 49008 - Remote work is not available for this position.

Purpose: The Receptionist provides exceptional customer service through primary front office support and acts as a general receptionist for all calls and visitors providing support for the agency's programs and services.

• Greets visitors and callers with exceptional customer service presenting a professional, welcoming, and helpful attitude always.
• Perform routine clerical functions (i.e., word processing, data entry, typing, copying, filing, mailings, etc.) and any other projects as assigned using agency equipment computer systems, and databases.
• Greet visitors and answer phones providing information on services and programs.
• Ensure existing and potential client access to services by returning calls and responding to inquiries and referrals.
• Connect all potential clients to Kalamazoo County’s Continuum of Care (CoC) Coordinated Entry System (CES) process supporting the HRI centralized intake and screening process in determining client and service delivery.
• Monitor lobby activity and report any concerns or urgent matters to agency staff.
• Maintain the lobby including light housekeeping such as wiping down surfaces, ensuring the supply of personal protective equipment, and notifying facilities staff of any issues needing urgent attention.
• Maintain an orderly workspace.
• Disseminate and maintain housing and community resource material.
• Perform additional responsibilities as necessary to meet department and/or organizational outcomes and objectives. Execute cross-training/backup processes to meet ongoing direct client services to accomplish the organization’s mission.
• Infuses pride in organizational values and mission by acting with integrity, honesty, and knowledge that promotes culture and mission.
• Performs other duties as assigned.
• Cross trains for roles in the department to provide coverage for team members in their absence.
  
  
  

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

A high school diploma or GED with previous experience in customer service is required. Human services field experience preferred. Individuals with lived experience in homelessness are encouraged to apply. Bilingual preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Proficient computer skills including Microsoft Office suite.
• Maintain an energetic approach and have a strong work ethic.
• Demonstrated high-level customer service.
• Experience working with multiple calendars and multiline phone system.
• High task orientation and ability to work with and through other people as part of a team while also performing responsibilities independently.
• Ability to multitask.
• Maintain an energetic approach and have a strong work ethic.
• Ability to work effectively with diverse populations.
• Must maintain confidentiality.
• Ability to maintain a compassionate and professional manner.
• Professional work and punctuality habits are necessary to accomplish organizational goals.
• Maintain reliable transportation for scheduled hours.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Individual and Family Services

Referrals increase your chances of interviewing at Housing Resources, Inc. by 2x

Sign in to set job alerts for “Receptionist” roles.

Patient Coordinator/Medical Receptionist

Practice Support Assistant (Clinical Receptionist) Bronson Constance Brown Hearing Centers Full Time 80hrs./PP

Practice Support Assistant (Clinical Receptionist) - Full Time - Diabetes & Endocrinology - Kalamazo

Patient Coordinator/Medical Receptionist

Practice Support Assistant (Clinical Receptionist) Bronson Cardiothoracic, Vascular and Endovascular

Practice Support Assistant (Clinical Receptionist) - Full Time - Hand and Elbow Surgery Specialists - Kalamazoo, MI

Practice Support Assistant (Clinical Receptionist) - Full Time - Bronson Internal Medicine - John St., Kalamazoo, MI

Practice Support Assistant (Clinical Receptionist) - Full Time - Bronson Primary Care Partners - East Centre St., Kalamazoo, MI

Practice Support Assistant (Clinical Receptionist) - Bronson Primary Care Providers - 9th St., Kalamazoo, MI

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr