Receptionist Job at The Grand Healthcare System in City of Utica
The Grand Healthcare System, City of Utica, NY, United States
Overview
The Grand Rehabilitation and Nursing at Utica is seeking a Receptionist! Position Type: Per-diem; Schedule: Flexible; Pay Rate: $15.50/HR.
About Us: The Grand Healthcare is committed to providing compassionate, high-quality care across our long-term care and rehabilitation facilities. We focus on personalized treatment, comfort, and support to enhance the lives of our residents. Our skilled team ensures exceptional care in a safe, welcoming environment, helping individuals achieve their highest level of independence and well-being.
Base pay range
$15.50/hr - $15.50/hr
This range is provided by The Grand Healthcare System. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Position Overview
We are currently seeking a Receptionist to welcome visitors, residents, and family members with a friendly and helpful attitude. The Receptionist provides information about the facility’s services, visiting hours, and relevant policies.
Receptionist Responsibilities
- Greeting and Assisting Visitors: Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home’s services, visiting hours, and relevant policies.
- Answering Phones and Managing Inquiries: Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.
- Check-in and Check-out Procedures: Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.
- Mail and Package Handling: Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.
- Emergency Response: Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.
- Coordinating with Staff and Residents: Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.
- Maintaining Reception Area: Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.
- Crisis Management: Being prepared to handle difficult or upset visitors in a professional and empathetic manner.
- Adherence to Policies and Regulations: Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.
- Training and Orientation: Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.
- Create the receptionist monthly schedule rotations
Receptionist's Skills & Qualifications
- Experience with hospitality, seniors, health care and service delivery preferred.
- Customer Service/Hospitality background preferred.
- Strong Communication Skills Required.
- Ability to work well with others in a fast-paced dynamic environment.
What you can expect from us
- Professional Growth & Stability
- Weekly Pay
- Paid Time Off (PTO)
- Health insurance (Health, Vision, Dental)
- 401(k)
- Employee “perks” including discount programs.
- Innovative Training Programs & much more!
- Smooth application process! Online Applications available for your convenience! Submit your application for this Receptionist position today and your personal recruiter will reach out to you.
Follow Us
Instagram: www.instagram.com/TheGrandHealthcare
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Administrative
Industries
- Hospitals and Health Care