Receptionist Job at North West Labs in Southfield

Overview

Join to apply for the Receptionist role at North West Labs.

This range is provided by North West Labs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $18.00/hr

Job Description

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring the smooth operation of our front desk. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet and welcome visitors in a courteous and professional manner.
• Answer phone calls, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette.
• Manage incoming and outgoing correspondence, including emails and packages.
• Schedule appointments and maintain calendars for staff members.
• Perform clerical duties such as filing, data entry, and maintaining office supplies inventory.
• Assist with office management tasks to ensure a well-organized workspace.
• Provide support as a medical receptionist when necessary, including managing patient records and appointments.
• Communicate effectively with clients, ensuring their needs are met promptly.
• Maintain confidentiality of sensitive information in compliance with company policies.

Qualifications / Skills

• Proficient in office management and administrative procedures.
• Strong customer service skills with a focus on client satisfaction.
• Bilingual abilities are a plus, enhancing communication with diverse clientele.
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Familiarity with computerized systems for scheduling and record keeping.
• Previous experience as a front desk clerk or medical receptionist is preferred.
• Strong interpersonal skills to foster positive relationships with clients and team members.

Job details: Tuesday and Thursday 9am - 5pm

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Administrative

Industries

• Medical and Diagnostic Laboratories

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