Frontera is hiring: Receptionist in Las Cruces

Receptionist — Frontera Health (Las Cruces, NM)

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Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with support and resources to reach their full potential. We are committed to ensuring that every child has access to high-quality healthcare through technology-enabled care and partnerships with local providers.

Position: This is a full-time, in-center role based in Las Cruces, NM. Working hours are Monday–Friday, 8:00 AM–5:00 PM.

Key Responsibilities

• Greet clients and visitors, ensuring a welcoming and professional environment.
• Manage front desk activities, including answering phone calls, routing inquiries, and addressing concerns from parents or guardians.
• Provide basic information about services, policies, and procedures.
• Maintain a clean, organized, and inviting lobby and front desk area.
• Open and distribute incoming mail and packages; verify contents and update inventory.
• Maintain front desk supplies and restock as needed.
• Make copies, create documents, and perform general administrative duties.
• Release medical records in compliance with HIPAA regulations.
• Assist with client referrals, intake packets, and consents; collaborate with team to ensure smooth daily operations.
• Complete other duties as assigned to support clinic needs.

Qualifications

• High school diploma or equivalent required; associate degree or coursework in healthcare administration or related field preferred.
• 1+ years of experience in a receptionist, front desk, or administrative support role; healthcare setting a plus.
• Strong interpersonal and communication skills with a friendly, professional demeanor.
• Proficiency in Google Suite (Docs, Sheets, Gmail, Calendar) and comfort with office technology (copiers, phone systems, etc.).
• Ability to multitask and prioritize in a fast-paced, client-focused environment.
• Basic understanding of HIPAA and client confidentiality requirements.
• Bilingual in English and Spanish preferred, but not required.

Details

• This is a full-time, in-center position, Monday–Friday, 8:00 AM–5:00 PM.
• Join Frontera Health and be part of a mission-driven team serving children and families in the Las Cruces community.

Equal Opportunity and Inclusion

Frontera Health is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. We strive to foster an inclusive culture and provide reasonable accommodations to employees with disabilities.

We will achieve this commitment by recruiting and hiring a diverse workforce, creating an inclusive work environment free from discrimination and harassment, and actively listening to the needs and concerns of all employees.

Note: This refined description removes boilerplate and unrelated postings while preserving the core responsibilities and qualifications relevant to the Receptionist role.