RR Donnelley & Sons is hiring: Receptionist in Los Angeles

Company Description

Williams Lea, by RRD, is a global business support services company with over 200 years of experience delivering world-class business solutions. We specialize in administrative support, document production, presentation design, and marketing and communications services for leading companies worldwide, especially in legal, financial, and professional services industries.

We are a people-powered organization with a presence in North America, the UK, Europe, and Asia Pacific. Our thousands of employees work together to help clients operate more efficiently and effectively. Whether supporting law firms with document production or helping financial institutions manage high-volume print and digital communications, we ensure smooth operations behind the scenes.

Job Description

Monday - Friday, 8 am - 5 pm

The Receptionist is responsible for covering the reception desk, greeting visitors, and providing general clerical support.

Job duties

• * Answer incoming calls on a multi-line phone system professionally and promptly; transfer calls to appropriate individuals.
• * Greet clients and visitors warmly and professionally; notify employees of visitor arrivals when necessary.
• * Provide high-level services to staff, clients, and guests.
• * Communicate with managers and clients regarding job or deadline issues.
• * Handle additional projects as assigned and manage sensitive or confidential information.

Qualifications

• High school diploma or equivalent.
• At least two years of receptionist, switchboard, or administrative assistant experience, preferably in banking, legal, or large corporate environments.
• Exceptional customer service skills to effectively greet and communicate with callers and visitors.
• Willingness to learn in-depth knowledge of the company to handle calls and greet visitors efficiently.
• Ability to work in a fast-paced team environment.
• Professional communication skills with co-workers and clients.
• Attention to detail, accuracy, and quality.
• Intermediate computer skills, including Microsoft Word and Excel.
• Ability to prioritize tasks to meet multiple deadlines.
• Excellent verbal and written communication skills.
• Self-motivated with the ability to multitask.

Additional Information

Williams Lea is committed to equal employment opportunity and prohibits discrimination or harassment based on race, color, creed, religion, national origin, citizenship status, age, sex, sexual orientation, gender identity, marital status, disability, veteran status, genetic information, or any other protected basis.

We are a drug-free workplace and conduct pre-employment substance abuse testing.

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RRD is an Equal Opportunity Employer, including disability/veterans