Pinnacle Treatment Centers, Inc. is hiring: Receptionist in Somerdale

Overview

Join to apply for the Receptionist role at Pinnacle Treatment Centers, Inc.

Full-time, Tuesday-Friday 5:30a-2p and Saturdays 5:30a-12p.

We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As a Receptionist, you are responsible for creating a positive patient-centric experience by providing excellent customer service to patients. You will perform all reception, secretarial/clerical aspects of the program including cash collection and assisting with ordering of supplies.

Pay Range

$16/hour to $19/hour

Benefits

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University

Responsibilities

• Welcome visitors/patients by greeting them in person or on the telephone; answer inquiries or refer as needed
• Cash collection and daily balancing
• Clerical functions including typing, filing, mail/correspondence flow, electronic organization of files
• Daily phone coverage
• Comply with all policies and applicable procedures
• Maintain security by following procedures, monitoring logbook, checking in visitors
• Coordinate appointments for patients
• Communicate relevant information to supervisory team regarding patients and the facility
• Manage accounts receivable/payable/deposits
• Maintain a safe and clean reception area in line with policies and regulations
• Process intakes, assist guests, upload documents in HER/EMR, coordinate with billing for private insurance
• Attend team meetings and complete training courses timely
• Other duties as assigned

Qualifications

• HS diploma/GED or verifiable work experience in lieu of education
• One (1) year of experience in an office setting; experience in the medical field a plus
• Must possess a current and valid driver’s license in state of employment; local travel up to 10% may be required

Preferred

• Associate’s degree
• One (1) year experience working in substance use and/or mental health field

Employment type

• Full-time

Equal Opportunity

Pinnacle Treatment Centers is an equal employment opportunity employer and makes employment decisions based on merit and other legitimate business considerations. We prohibit discrimination based on race, color, creed, religion, sex, national origin, gender, age, disability, veteran status, sexual orientation, or any other characteristic protected by law.