Receptionist

Overview

Receptionist role at DOCS Dermatology

At Dermatologists of Central States (DOCS), we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Medical Receptionists directly interact with patients, collecting and providing information concerning the patients’ medical care. Receptionists also work closely with other staff to ensure effective communication.

Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Data entry into EHR systems
• Scheduling appointments by phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining a safe, secure and healthy work environment by establishing and following standards and procedures

Qualifications

• High School diploma or equivalent certificate
• Prior experience with medical terminology is a plus
• Ability to learn related center tasks and be of assistance to management and physicians
• Self-motivated to achieve the highest patient care and customer service standards

Benefits

• Medical, dental, and vision insurance
• 401k matching
• Company-paid life insurance
• Employee assistance program
• Paid time off

Equal Opportunity Employer

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.