Serenity Healthcare is hiring: Receptionist in Fairfax

Receptionist (Patient Experience Coordinator) — First point of contact for patients. This role sets the tone and makes people feel at ease. No healthcare experience? No problem. If you've worked in hospitality, retail, or any fast-paced service role, you already have the foundation — we'll teach you the rest.

What You'll Do

• Greet every patient with warmth and professionalism
• Manage check-in/check-out, verify information, and assist with forms
• Answer phones and emails with clarity, kindness, and accuracy
• Schedule and confirm appointments
• Keep front desk area clean, calm, and welcoming
• Use digital tools and office systems efficiently
• Support teammates and adapt as needs shift

What You Bring

• A people-first attitude with great communication skills
• Ability to multitask and stay calm under pressure
• Comfort using email, calendars, and scheduling systems
• A willingness to learn healthcare protocols and privacy practices
• 1+ year of customer-facing experience (retail, hospitality, etc.)
• High School Diploma or GED

Why You'll Love Working Here

• Purpose-Driven Work: Help people on their mental health journey
• Time Off That Matters: 10 PTO days (15 after year 1) + 10 paid holidays
• Great Benefits: 90% covered health, dental & vision insurance
• Future-Focused: 401k + internal growth opportunities
• Referral Bonuses: Get rewarded for bringing great people into the team

About Serenity

At Serenity Healthcare, we believe in redefining mental wellness. Using innovative technology and evidence-based care, we help patients who haven't found success with traditional treatments. Our mission is to help people take back their lives — and we're looking for team members who care deeply about making that happen.

Role details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting

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