Overview
Position: Receptionist
Reports to: President
Company: Cannon Industries
Cannon Industries is a global company with headquarters in Rochester, New York, and is one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed because we know that our customers’ standards grow with each passing year. Computer controlled processes, operators and technicians with decades of experience, and strict procedures for quality control have led Cannon Industries to earn QS:9000, ISO:9002, and TS:16949 certifications. Cannon Industries, Inc. is a drug-, smoke-, and alcohol-free working environment.
Responsibilities
- Answer telephone, route calls and take accurate messages
- Greet visitors, notify the person visited, and monitor visitor activities in the public area of the building
- Operate paging system in a professional manner
- Maintain appearance of work area and conference room
- Operate office equipment such as faxes, copiers, postage meters and computers
- Assist with composing and publishing announcements and bulletins
- Support data entry pertaining to customer orders in the database daily
- Maintain all customer files
- Prepare customized quote blanks, prepare and send out quotes in a timely manner
- Generate and post internally customer delivery performance weekly (using charts and graphs)
- Send out customer service surveys quarterly
- Assist with coordination of company social events
- Report labor transactions
- Update inventory as needed
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties and responsibilities as they may be deemed necessary.
Qualifications
- Associate’s degree with 2 years’ experience in an office/administrative setting
- Legible handwriting with good written and oral communication skills
- Pleasant speaking voice
- Working knowledge of MS Windows and office software (MS Word, Excel and Outlook)
- Ability to manage multiple priorities
- Ability to maintain a positive, professional demeanor under all circumstances
Job Details
- Seniority level: Entry level
- Employment type: Contract
- Job function: Administrative
- Industries: Machinery Manufacturing