Lexus of Bridgewater is hiring: Receptionist in Bridgewater

Overview

Receptionist role at Lexus of Bridgewater — you are often the first person a customer sees or speaks to within the dealership. Your role is to welcome customers to the dealership, direct them to the person who can best meet their needs, and monitor the flow of customer traffic in the showroom and on the lot.

Depending on your dealership’s size and organization, you may also be called upon to assist in a variety of other activities, including preparing correspondence and making follow-up calls to service customers. As part of your commitment to deliver an exceptional experience, you are expected to meet or exceed dealership objectives.

Responsibilities

• Greeting all customers promptly and professionally.
• Ensuring that customers receive accurate, prompt assistance.
• Acknowledging that assistance during management follow-up calls is essential to the success of this position.

• Creating a positive first impression.
• Gathering accurate information.
• Responding to customer questions and concerns, creating an engaging work environment, and delivering an exceptional experience.
• Answering dealership group phones, greeting and receiving prospects and customers.
• Directing customers to the correct department, notifying the appropriate person that a customer is waiting, and introducing the customer to the salesperson.
• Working cooperatively with the sales and other internal teams.
• Communicating with callers and visitors in a professional, friendly, and efficient manner.
• Typing memos, correspondence, reports, and other documents.
• Assisting in scheduling and confirming sales appointments.
• Other duties as assigned.

Benefits

• Medical, Dental, and Vision
• 401K Plan with Match
• Paid time off
• Growth opportunities
• Paid Training
• Employee Vehicle Purchase Options
• Individually owned and operated
• Discounts on Products and Services

Qualifications

• Excellent listening/communication skills
• Outgoing and positive personality
• Computer Literate
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Professional appearance
• Valid driver’s license and clean driving record

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Retail Motor Vehicles

Equal Opportunity

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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