Join to apply for the Receptionist role at Holman
Holman is a family-owned, global automotive services organization anchored by our core values and principles that guide how we interact with customers and colleagues and strive to deliver the Holman Experience.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Responsibilities
- Act as the first point of contact for visiting customers.
- Meet and greet customers with courtesy and a high level of professionalism.
- Maintain a friendly and premium-brand appearance.
- Engage customers to determine their automotive needs.
- Route customers to the service and parts businesses as appropriate.
- Build strong relationships with customers and dealership employees.
- Maintain a high and consistent level of premium-brand customer service.
- Use premium-brand telephone techniques and etiquette.
- Assist the Service Department with clerical duties.
Qualifications
- High School Diploma or equivalent combination of education and customer service experience.
- Pleasant and engaging presence; able to project a smile while speaking in person and over the phone.
- Proven outstanding customer service, preferably with a premium brand.
- Ability to listen and retain information accurately.
- Excellent interpersonal skills, both in person and over the phone.
- Team-oriented and flexible with multi-tasking abilities.
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative
- Industries: Motor Vehicle Manufacturing
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid pregnancy and parental leave; supplemental paid military leave where eligible
Equal Opportunity Employment and Accommodations
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the belief that we can always improve. We are committed to diversity, equity, and inclusion and value collaboration and trust.