The Alden Network is hiring: Receptionist in Barrington

JOB SUMMARY:

• Responsible for directing the overall office operations, including planning, coordinating, and administering the Medical Records department.

QUALIFICATIONS:

• High school diploma or equivalent; some college preferred.
• Knowledge of administrative practices, procedures, and guidelines.
• Accurate typing, filing, and record-keeping skills.
• Good communication skills.
• Ability to read, write, and speak English clearly.
• Ability to make independent decisions and remain calm during emergencies.
• Tactful interaction with residents, families, visitors, staff, government agencies, and the public.
• Leadership qualities and ability to work harmoniously with others.
• Patience, tact, enthusiasm, and a cheerful disposition.

PHYSICAL REQUIREMENTS:

• Ability to move intermittently throughout the day.
• Ability to cope with mental and emotional stress.
• Senses of sight and hearing, or appropriate prosthetics, to meet job demands.
• Ability to work independently, with flexibility and integrity.
• Good health and emotional stability.
• Ability to work with ill, disabled, elderly, emotionally upset, and sometimes hostile individuals.
• May need to lift and move equipment or supplies exceeding 50 pounds.
• Clear speaking voice.
• Exposure to infectious waste and diseases, including HIV/AIDS and Hepatitis B.

ESSENTIAL FUNCTIONS:

• Review and recommend revisions to policies, procedures, and job descriptions annually.
• Adhere to departmental policies and dress code.
• Meet regularly with reception staff to improve service and address issues.
• Recruit, interview, and select personnel with approval from the Administrator.
• Schedule work hours, personnel, and assignments to ensure efficiency.
• Complete performance evaluations promptly.
• Conduct daily rounds of the reception area to ensure duties are performed correctly.
• Answer and screen calls courteously, relay messages promptly.
• Greet visitors, ensure signing in procedures are followed.
• Maintain files, records, equipment, and supplies.
• Prepare reports, correspondence, and other documentation as directed.
• Manage mail and fax communications.
• Send reports to relevant agencies.
• Maintain cordial relationships with residents, staff, visitors, and agencies.
• Perform other related duties as assigned.

GENERAL BENEFITS:

• Paid Holidays
• Paid Sick Time
• Paid Time Off
• Retirement/Pension Plan
• Health, Dental, Life, and Vision Insurance