Medical Receptionist Job at Mercy Medical Center, Baltimore, MD in Lutherville
Mercy Medical Center, Baltimore, MD, Lutherville, MD, United States, 21093
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Summary
Join Our Team at Mercy Medical Center - Now Hiring a Medical Receptionist in Primary Care!
Summary
Join Our Team at Mercy Medical Center - Now Hiring a Medical Receptionist in Primary Care!
Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.
As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.
Responsibilities
The Medical Receptionist is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office. The Medical Receptionist is responsible for all front desk operations, which include, but are not limited to:
- Scheduling patients
- Answering phones
- Scanning medical records
- Triage patient phone calls for severity/importance
- Collection of insurance information and verification or benefits
- Charge entry and payment posting.
Requirements
- Education: High School Diploma or GED
- Preferred:
- Front and back-office experience
- Experience working with multiple Providers
- Injections
- Required:
- Excellent communication skills & customer service
- Ability to adapt to needs of the office to ensure clinic is conducted in a positive, efficient manner
- Ability to function efficiently in an individual and team setting
Benefits Eligibility is based on your scheduled FTE status and Job Category
- Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
- 403(b) retirement plan with generous company match and “catch up” provision
- Paid Time Off (PTO) & company paid holidays
- Reimbursement for tuition, books and fees
- Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
- Employer paid Short & Long Term Disability benefits for eligible employees
- Voluntary Benefits
- Discounts on auto & home insurance and Verizon plans
- Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Health Care ProviderIndustries
Hospitals and Health Care
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