Centura College is hiring: Campus Receptionist in Chesapeake
Centura College, Chesapeake, VA, United States, 23322
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About Centura College
Centura College is a premier provider of hands-on technical and career training, offering programs in Allied Health and Skilled Trades. We are passionate about preparing the next generation of skilled professionals by equipping students with the tools, knowledge, and confidence to succeed in rewarding careers.
With flexible day and evening classes, real-world experience, and a supportive learning environment, Centura College is committed to making a difference in the lives of our students. Ready to inspire and guide future professionals? Apply today!
Position Purpose
The Campus Receptionist is a vital role responsible for creating a welcoming atmosphere for all visitors and ensuring efficient communication across campus. This position involves managing inbound calls, greeting guests, and supporting the Admissions Department with documentation tasks as directed by the Director of Admissions.
Key Duties
- Greet and assist all visitors to the campus, providing information and directing them to the appropriate departments or services.
- Handle inbound calls, addressing inquiries and facilitating communication between the campus and external stakeholders.
- Assist the Admissions Department with electronic and hardcopy documentation tasks, ensuring accurate record-keeping and timely processing of materials as assigned by the Director of Admissions.
- Greet all campus visitors warmly and professionally, ensuring a positive first impression and providing exceptional customer service as a liaison between students and staff.
- Answer incoming calls following established telephone techniques, efficiently directing inquiries to the appropriate personnel as directed by the Campus Director of Admissions.
- Provide comprehensive administrative assistance to faculty and staff, performing various tasks as needed at the discretion of the Director of Admissions.
- Enter and manage inquiries into CampusNexus promptly, utilizing the Quick Lead method or Inquiry Folder. Conduct daily audits of inquiries using the Lead Master Listing Summary Report, distributing findings to the Director of Admissions by a designated time.
- Maintain a running list of lead returns and assist with lead distribution under the guidance of the Director of Admissions, ensuring accurate reporting and follow-up on missed appointments.
- Generate daily activity reports detailing interviews and financial aid appointments, submitting updates throughout the day to the Director of Admissions and the Admissions team.
- Be prepared to perform additional duties as assigned by the Director of Admissions, demonstrating adaptability and a collaborative spirit within the admissions team.
Required Qualifications
- High School Diploma or GED, or equivalent on-the-job experience.
- Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment.
- Detail-oriented, analytical, highly organized, and have the ability to multi-task, prioritize tasks, and work well under pressure.
- Demonstrate a high level of integrity, strong work ethic, and professionalism.
- Persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting.
- Highly motivated and goal-oriented, with strong problem-solving skills.
- Must be able to work independently and as collaborative team member and have exceptional interpersonal skills.
- Excellent computer skills are required with proficiency in MS Office applications including, but not limited to, Word, Excel, Outlook, SharePoint, and Teams.
- Ability and willingness to work outside of regular work shifts, including evenings and/or weekends as necessary or as requested by Supervisor.
- Experience as a Receptionist/multi-line telephone system.
- Prior experience in a college admissions environment.
- CampusNexus experience
- Monday - Friday: 8:00 am - 4:00 pm
- Occasional Saturdays: 9:00 am to 1:00 pm
The Compensation For This Position Is Up To $15 Per Hour. We Are Committed To Providing a Rewarding Compensation Package That Supports Both Your Professional Growth And Personal Well-being
- 401(k) and Matching:Secure your future with our competitive retirement savings plan.
- Comprehensive Health Coverage:Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.
- Life Insurance:Peace of mind with life insurance options.
- Parental Leave:Support for new parents during important life transitions.
- Paid Time Off:Recharge with paid time off to promote work-life balance, including a company-wide winter break.
- Employee Assistance Program:Access to resources for personal and professional support.
- Tuition Reimbursement:Invest in your future with financial support for further education.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
AdministrativeIndustries
Higher Education
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