Iwantamini is hiring: Service Receptionist in Glenview

Service Receptionist

We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership's service department, and we will cross-train the receptionist to be able to assist with several positions in our service department.

Hours

Monday – Friday 9:00 am - 6:00 pm & Saturday 7:00 am - 4:00 pm, 1 day off during the week.

What We Offer

• Medical and Dental
• 401(k) Plan
• Personal Time Off
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family-owned and operated
• Health and wellness
• Saturday Lunches
• Discounts on products and services
• Hourly Rate of $18.00 per hour to start

Responsibilities

• Answer phones and assist our guests
• Handle customer questions and concerns diplomatically and refer complaining customers to the appropriate individual for resolution
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• New responsibilities will be added over time
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus but we do on-the-job training!
• Willingness to learn
• Professional personal appearance
• Acceptable motor vehicle driving record according to dealership guidelines