Veterinary Receptionist Job at Veterinary Practice Partners in Town of East Gree
Veterinary Practice Partners, Town of East Greenbush, NY, United States
Receptionist
East Greenbush Animal Hospital is hiring a full-time front-desk receptionist tobe the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our team, expect to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
- Great pet discounts!
Salary: $17-$20/hr based on experience and skill set.
Schedule: This is a full-time need working varied shifts Monday-Friday. Will work 1-2 Saturdays per month. Half or full day off during the week when working Saturday
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About East Greenbush Animal Hospital
We are a full service animal hospital that offers preventative veterinary care, orthopedic and soft tissue surgery, dentistry with dental radiography, internal medicine, digital x-ray and ultrasound.